May 2025 by Asher R
A brilliant shop for all sorts of millinery materials. Easy parking, great range of supplies and most importantly super-knowledgable helpful staff (thank you Trudy!) ... perfect for those of us with less experience.
September 2023 by E B (Lizzy)
Leider sehr schlechter Service. Es wurden bei meiner letzten Bestellung nicht alle Rohlinge geliefert, ich hatte aber per Vorkasse bezahlt. Als ich reklamiert habe, sagte man mir zu, die fehlenden Artikel zu schicken. Das wurde nie getan, auf alle meine Mails wird einfach nicht mehr reagiert! Ich bin maßlos enttäuscht und kann das Geschäft leider nicht empfehlen!
May 2023 by Justine S
Baxter Hart is a great place for all milliners to get their supplies. They have a wide variety of fur felts, wool fets, straws, petersham ribbons, sinamay - and at great prices! This is a family owned business that has been in the Luton trade for decades and both Trudy and Nick are wonderful and very knowledgeable
February 2022 by Laszlo Torok
I am not a milliner or a hat designer but I was in this shop with someone who his but I still did appreciate the incredible fabric choice and the very professional and friendly lady who helped us.If someone does hats this is the place to source the materials from.There is also free parking outside the shop.
May 2019 by Joanna Zara
Personal and knowledgeable and friendly customer service, and they always go the extra mile to help. Don't know what I'd do without them frankly!
October 2017 by Adeola Adeyanju
Lovely location with good parking space. Wide range of products (also available on line) neatly arranged. Really delightful space. Owner was extremely friendly and receptive. Probably will remember me for a long time as Mr "Sticks".
July 2017 by Tess Ebinger
I've been to Baxter's a few times in person now, and ordered a number of times via email, and the service and products are outstanding. I always make the trip to Luton while visiting from Australia, and it's because of these lovely people.
May 2017 by Serena Lindeman
I've always loved this trade supplier for their range of useful millinery essentials at wholesale prices. For millinery professionals rather than the general public. Their range of Petersham ribbons is outstanding and the hat bodies are well presented, clean and plentiful. The staff is friendly and helpful. They made my visit a complete pleasure.