January 2024 by Gary Faulkner
The staff at Leighton Buzzard are absolutely amazing. They are polite curious and helpful. The Glasses are very reasonably priced and the designer brands are great.
November 2023 by ann Heywood
Not impressed at all with LB branch any more shame Eve is no longer in the shop she was brilliant great customer service so helpful and always a welcoming smile ??
November 2023 by Colin Larkins
On a routine eye test examination it was noticed that I had an existing problem with my right eye. I was referred to MK hospital eye clinic immediately where that same day i was further diagnosed with a localised detached retina. I was treated as a top priority and early the next day received laser repair surgery to my detached retina. If specsavers had not acted as promptly as they did the outcome could of been much worse. I would like thank all the staff at specsavers at Leighton Buzzard ( especially Dhil ) for their proffesionlism and excellent service.
October 2023 by Craig Brewer
Very poor. Eye test was fine but spent ages stood around like a lemon as they only had 3 people in store. Later I tried to book an appointment over the phone, turns out the person never booked it at the time of the call and then booked it the next day for the wrong time, a time I can?t do so I?ve got to wriggle things around to try and find another day. Useless.
October 2023 by Karen Conquest
Everything fine, until I picked up glasses, a young man got my glasses never fitted them, I put them on myself read the bottom line, he then said if ok that's it, I was lefted to put glasses in cases and made to feel I was wasting his time, even though only reading glasses, needs training on customer service this young man
October 2023 by David Shepherd
I went there this morning the shop was so busy got seen quite quickly staff members polite not like Boots they just want your money. I felt welcomed and it felt like they cared for my sight thanks to speck savers
August 2023 by Holly ?Hellaology? E
Fast and efficient- Hemu is a helpful and friendly person!
July 2023 by Ben Gisborne
I went this morning to pick up 2 pairs of glasses at the Leighton buzzard store . When I arrived they said 1 pair had been cancelled which they hadnt notified me off . I bought these in the 2 for 1 deal . They fitted my first pair up then told me I had to pay another £50 for thinning on the second pair . I said I already paid the money for both pairs to be done with second level of thinning on 1 pair and first level of thinning on the other . They said they can't do this for the price I had already paid . So I said that fine well I will have the second pair of glasses that I'm intitled with no level of thinning. As I'm not paying anymore. The guy didn't know what he was doing and I told him to forget it . He wanted me to pay the £50 but why should I if I've already paid for the 2 for 1 deal.The guy didn't know what he was doing .Avoid at all costs
July 2023 by Craig Dawson
An excellent service as usual from team. Always have a positive visit with clear and concise information
May 2023 by Teri
Overall a great opticians, I have a multitude of eye issues and the optician has always been great. The after care not so much as I have been wearing glasses that do not fit properly despite going back several times meaning I get headaches daily. After care has not been great this time
May 2023 by Alex Davies
Great opticians excellent service and very polite staff ... Very happy with my glasses thank you very much 10/10
May 2023 by Christine Simms
Excallent service with effisant helpfull staff
May 2023 by Teri Bernice Manning
Overall a great opticians, I have a multitude of eye issues and the optician has always been great. The after care not so much as I have been wearing glasses that do not fit properly despite going back several times meaning I get headaches daily. After care has not been great this time
April 2023 by garry turnbull
Arrived 20 mins early ,, 25 mins after appointment time still not seen.. just told running late and door shut on me. Rude , left without the test being done . Second bad service here .
March 2023 by Christine Brammah
I was just visiting over the weekend when the one ear of my driving glasses broke off . I went into this store and as it snapped off they couidnt really do much .The assistant ,Joan ,said she will tape it temporarily .After a while she came back and advised she went to look through the box of odd glass handles even if didn't match .Neither of us could believe when she found the matching ear piece. Thank you so much Joan for going the extra mile to help me out !
