I would like to say a big thank you for an excellent product excellently packaged excellently delivered. The packaging in particular has been very well thought out. The end of the uprights package looked worse for wear upon delivery but because you have packaged it so well with 'cushioning' at each end there was no... read full comment
March 2025
We order x2 floating shelves including brackets from MasterShelf on Friday 28/02/2025 and had received them next day Saturday 01/03/2025. They were flawless, no faults or discrepancies.
Lady who helped us with our query (Lydia) was 100%, just to add we did ask MasterShelf if they could assist us with a length... read full comment
August 2024
Terrible customer service and not a good experience at all. I purchased a pair of shelves and found one damaged when opening to attach them to the wall. Despite sending very clear communication and photo evidence, it has taken days of back and forth email communication to try and arrange a refund, which has still not been... read full comment