May 2023 by Carmel Cully
This has to be the worst pharmacy ever. I?ve never collected a repeat prescription without some sort of issue. Last time I was told I?d collected a prescription that was on their shelf. A week ago I was told they were too busy to dispense a one off script and that I should allow a weeks lead time. Same story today. On both occasions went to Boots who helped within 5 minutes, so I?ve swapped pharmacies. I hear people saying the same as me every time I go in there.
May 2023 by India
Closed the door in my face, with 5 minutes till 1pm, due to closing for lunch break as under staffed, I?d ran out of my prescription and was in desperate need as I get bad reactions when missing days. They had 6 members of staff in. Extremely rude, unhelpful, losing prescriptions.Lady who works there just smirk?s at you when being rude and unhelpful. It took three tries in the end, including having my partner try to get it, we were told it was half an hour wait to have my medication but that they did have it in stock? Will be moving to boots and never returning.
May 2023 by Peter Banks
LloydsPharmacy Leighton Buzzard?? 1/5 starsReview by Peter, Monika, and WeronikaUnfortunately, our experience at LloydsPharmacy Leighton Buzzard has been far from satisfactory. The staff members we've encountered during our visits have been consistently unfriendly and unhelpful, making the entire process feel like a burden.One of the major issues we've faced at this pharmacy is the difficulty in locating prescriptions. This has caused unnecessary delays and frustration. Additionally, the staff seems to be frequently arguing amongst themselves, which adds to the overall negative atmosphere.In summary, LloydsPharmacy Leighton Buzzard has been a disappointing experience for us. The poor customer service, disorganization, and internal conflicts make it difficult to recommend this pharmacy. We'll be looking for a more reliable and welcoming pharmacy for our future needs.
May 2023 by Lorna Daggett
They often can't find my prescription. If I hang around (happened twice) they eventually find it - and never very apologetic.
May 2023 by P D
Don't come here for prescriptions. The service is not up to standard
February 2023 by S
Best customer service and always pleasant and welcoming
February 2023 by Scotty
Best customer service and always pleasant and welcoming
November 2022 by Courtney Scarlett Houlihan
Disgusting service!!! Avoid. They don?t even deserve 1 star. My elderly mum is retired and went in yesterday to buy a product for her knee. She was unsure whether she could afford to buy it but decided the pain in her knee was too bad so purchased it. When she got home she realised that it said it was unsuitable for sufferers of asthma which she has. They point blank refused under any circumstances to give her a refund even though it was sealed and has been purchased only an hour before. They sold her this product and never mentioned that it wasn?t suitable if you had asthma. They also knew she was struggling to afford it in the first place. To treat an elderly woman like this is disgusting - it could?ve easily been refunded. They even had the cheek to ask her to leave the product so they could resell it after refusing her refund. Absolute animals. Wouldn?t trust a shop that treats its customers this way.
August 2022 by Marianne Rose
Loved this shop but now is lost another to the wall sad
July 2022 by Richard Horton
Useless and rude. Go elsewhere
July 2022 by Jacqueline Cook
Found this lloyds branch to be really helpful. The lady that served me today was very nice. 5 *s from me!
February 2022 by Amanda Cox
Extremely helpful and polite. Sorted an emergency prescription promptly where other pharmacies couldn?t. Well stocked pharmacy.
December 2021 by h d
Lovely staff, patient & professional team
October 2021 by Caroline W2
Staff were very pleasant during my covid vaccine! Would highly recommend
October 2021 by Sam Potter
Booked a cholesterol test online. Drove 20 mins to the Leighton Buzzard branch to get to it despite low petrol only to be told, they had no record of the booking and no staff to do the test. The staff in the shop couldn't have been less helpful. Totally shambolic.
