August 2023 by John Wenbourne
Staff are ok friendly, that's my view, you can't give up on staff who are having a bad day
July 2023 by Michelle Bilalaj
Helpfully staff and clean place
June 2023 by Chanelle Faucher (Misscvfit)
First come first serve doesn?t mean anything to the staff here. I was stood for a good few minutes when they had issues with the label printing machine, but the lady knew I had labels on one of my parcels as she asked. I then said to her can I send the one that I don?t have a label off and for I?ll come back for the one that doesn?t and she said yes but she continues to go and serve the person that just walked in, so I walked out. So rude.
May 2023 by Google user
First come first serve doesn?t mean anything to the staff here. I was stood for a good few minutes when they had issues with the label printing machine, but the lady knew I had labels on one of my parcels as she asked. I then said to her can I send the one that I don?t have a label off and for I?ll come back for the one that doesn?t and she said yes but she continues to go and serve the person that just walked in, so I walked out. So rude.
April 2023 by Sophie Phillips
Avoid at all costs. Shell, please remove this from being listed as an Evri parcel location. The staff member was rude, turned us away despite having purchased petrol specifically to try and ensure we kept the staff happy. I can see this has happened to many others - please can some customer service training for your staff be arranged? We will not be purchasing petrol from Shell again.
February 2023 by Fran B
Rude service. Wouldn?t accept Evri parcel, rude and laughed at me, clearly didn?t want to do their job even though I?d paid for the label. Can highly recommend One Stop, much nicer service.
January 2023 by Nida Maqsood
Do not return Amazon packages here. In the past I have returned here and it was okay, although the person behind the counter were a little confused about the process. This time, I needed to return something and had a terrible experience. Amazon clearly states that it is a 'packageless return' but the man behind the counter told us to go back and use packaging to stick on the label because he said it wouldn't scan otherwise. I know this is incorrect as I've returned a similar sized item before. Anyways, despite coming back with an envelope and the return labelled sticked on, we were now refused as they said their packages were piling up. Just awful service.
December 2022 by Aroyo Geckster
Really disgusting customer service. 28.11.2022 at 10:25 worker lied that they don't accept evri packages. Dissapointing. Avoid
August 2022 by Lee Loxleigh
What you would expect from a general garage forecourt.
June 2022 by MannyOG
Very very poor customer service, the petrol station has been out of V Power constantly and when I proceeded to ask the cashier if he knows when it would be returning.. I was told ?dont know? and then proceeded with his phonecall on his mobile WHILST serving customers! Shell should be ashamed at employing such unprofessional staff..
May 2022 by Brayden Jensen
Pretty average petrol station. I fill up here frequently, and it generally goes pretty good. Gas comes out, I pay for it, I drive away.
March 2022 by Jaz Singh
The most disgusting customer service I?ve ever experienced. Filled up with £15:02 worth of diesel. Was hounded by the cashier for the 2 pence , was told he would call the police and report me for not paying 2 pence. Refused to give me a receipt . Took down my registration and caused a queue. Again I repeat all because of 2 pence . Pathetic. Wouldn?t know the meaning of customer service if it hit him in the face. Shell should be ashamed that such employees are representing their brand
February 2022 by Sanpellegrino Splg
Guy on the counter looks very angryNo hello no thank you no pleaseNot normal attitude
September 2021 by Francis Vaughan
Prices are quite high to be honest but it is a 24hour place, it is clean and safety measures have been taken to minimise risk of infection only minor problem please be aware things like pumps, fridge/freezer doors and things like that are not cleaned after every customer (obvious reasons) so please take care and be considerate for others after you,
November 2020 by Chris Sutton
Says closes at 11 pm. Just been there at 22:45 all closed up, shutter down and no one around. Suggest it closes a long time before 11 pm.
