July 2023 by 484rick
This is without doubt the worst accommodation I have ever found from booking .com. The premises from the car park to the room offered are the dirtiest, worst kept I have seen. The area around the entrance was littered with cigarette butts that had amassed over a long time. Inside to the bar the staff were unable to find the booking, I presented a copy, " Oh we have it in your fist name"? I was then asked to pay, I declined and asked to view to room, I was led upstairs though a filthy hallway and stairs with large damp stains on the carpet and rainwater running down the inside of a window. Arrived at the room to find a double bed and a single bed, I I had a booking for a family room consisting of a double a two singles. It was then I decided. this was not the place for me, I asked the staff for a refund which after contacting the manager by phone was promised. I the contacted Booking.com by phone, via the Philippines and expressed my displeasure.
January 2023 by benwG6359IS
Absolutely disgusting, the place was dirty and smelt. In the early hours couples were arguing with loads of swearing. No one on site to say anything meaning no sleep for the whole family. Stay away at all costs.
October 2022 by Nichola K
Since being taken over the Atmosphere has gone right down hill...its either deathly silent or the music is so loud you can't hear yourself talk, the barmaid was very rude to me before I'd even ordered a drink, I would NOT recommend a visit, and think the place needs to retire as a pub.
June 2022 by Kitchino
Arrived, at 2pm to check in as suggested, the room was still being cleaned. No real greeting. Room was as basic as basic can be but clean. We had a twin room with a single as well. Door opens so close to bed that you have to walk in 1 by 1. Double bed with no headboard or mattress topper. Mattress cover poorly fitted to bed so doesnt stay in place when sleeping on. Sink in room was missing plug stopper. TV was missing a remote. Single room with curtain pole hanging off the wall. No one around when leaving and you just had to leave the key in the room. Wouldn't recommend but ok if nothing else available. We were going to Knebworth so could actually only find this as still available, that probably says enough!
May 2022 by 430sarahjanec
Pretty grimy and soulless on entry and made to feel like we weren?t welcome in the pub (not by the landlord, but the regulars!). Could have so much potential, maybe it?s just teething problems, but won?t be back in a hurry! I certainly don?t recommend.
May 2022 by chriswX5453LE
Thought we'd call in for a drink and sit in the garden as we had the dog with us. The glasses our drinks were served in were disgusting - not been washed properly and the beer was awful. I could not drink mine and tipped it on the grass. The entrance from the garden into the pub was scattered with cigarette ends end dirty serviettes. The landlord just seemed like a 'fish out of water' - didn't know whether he coming or going. He asked us if we wanted to eat in the restaurant, we declined. The same group of regulars are still there swearing and shouting and helping themselves to things from behind the bar. I have visit a many pubs across bedfordshire and I think this is the dirtiest pub I've ever been in
May 2022 by JezSpaniel1980
Visited there on Saturday 7th March and we sat in the garden because we had the dog with us. The glasses we were given were filthy, with lipstick on them, there were cigarette end and litter by the entrance to the pub. Also the group of regular customers that always drank in there before are still there like they own the place - getting drunk and swearing loudly, which is not good if you have younger children with you. Plus they just go behind the bar and help themselves. The landlord seems to think that this is acceptable. He did ask if we wanted to eat in the restaurant but we thought judging by the state of the glasses and quality of the beer we thought we'd give the food a miss.
March 2022 by TripMember012520161
You can't polish a... you know what. The bar area has been redecorated to some degree but the pub is the same. The locals sit at the bar swearing loudly and intimidating new customers. Prices have gone up as well although the beer isn't any better.
July 2021 by NicholaKnight
Couldn't have been made to feel more welcome, spent the evening watching England vs Italy and what an amazing atmosphere, staff were great and constantly on hand, my 2 children 6 & 12 ( and the only kids there watching ) were made so welcome and what a cracking experience they had, thanks to everyone involved, cant recommended enough, Thanks team bird in hand.
July 2020 by Adam C Max
I really can't recommend Martin and his outstanding team highly enough!
Fantastic old fashioned service, more than reasonable price wise, incredibly professional and competitive.
I'm in the trade myself and absolutely will not use anyone else.
July 2020 by Amy Winks
We have used Henlow Car Centre for 9 years and they have been brilliant. Fitting us in at short notice, helping us manage costly repairs by helping us source second hand parts and giving advice on buying cars when we have been stuck. I would highly recommend them.
July 2020 by Peter Robertson
Have used Henlow Car Centre for many years.Customer service is fantastic always greeted with a smile,the work carried out is to a high standard and so reasonably priced .So lucky to have found this garage even have my own personal parking space ?
November 2019 by shameonyou001
Mum, dad, little sis and I went for Sunday lunch at this restaurant today as it is local to mum and dad. Choice of 3 meats, beef cooked to perfection, pork looked amazing and the crackling was superb, well. If you don't ask you don't get eh? Lots of piping hot veg and superb, thick homemade gravy. It may not be the Ritz and it may not be for everyone but honestly, for the money you'll go along way to beat this lovely, family run establishment. Staff are all friendly, calm and fun and the food is great, honest and home cooked. Well done guys, you know we'll be back.
