March 2024 by Lisa Chalkley
Went in today for my monthly visit had a take off and new set, I had an appointment and was seen on time, I sat down in front of a young girl who began the treatment to be then told to move to another seat and I think it was the owner the older guy take over, he was so rough with the file that he hurt me twice as was rushing, he asked me what I wanted so I said almond shape, short with french design??????..The whole time rushing and stopping about 20 times to answer the phone.The end result was square nails that were to short to to file into almond shape and charged me £46 which was was overpriced, that was definatly my last visit I will be going elsewhere.
March 2024 by justine humphrey
I recently had Biab gel which when finished looked very thin on my nails . Consequently four nails have split and am totally unhappy with the result . Having your nails done is not cheap but you expect them to be done well. I suspect they are using cheap biab as it is suppose to strengthen your nails and mine have split. Very quiet in the shop, no atmosphere and staff unfriendly
February 2024 by Michelle Hearn
Love ALL the team in this place! Such a lovely vibe, every time. Look forward to my in-fills every time I go. Well done team... xxx
February 2024 by Tracy Smyth
Been here twice now. Just been away for 3 weeks and my gels are still sitting pretty on both my hands and toes. I would recommend for sure.
February 2024 by Vicki Manly
First time me and my 17 year old daughter was here we loved it ! We will definitely be back thankyou ??
April 2023 by Katie Maciver
Had my nails done today and I am so pleased with them my new favourite nail shop all the staff are nice and friendly highly recommend thank you
April 2023 by Lauren Haselton
I have been going here for as long as its been open and I have always been really happy. Always accomodating to exactly what I want no mater how complexed the design. Very happy ?Service: Acrylic nails
April 2023 by Tracey Brown
Great service, seen at time of appointment, offered a drink, colours all separated in to groups and very friendly front of house!Services: Sculpted nails
April 2023 by Amy Bryant
I?ve been using the Nail Haus since last summer now. I?m always happy with my nails - great colour choices, beautiful shape and always brilliantly done. I love that they last me weeks without chipping and being able to get an appointment outside my working hours is super convenient.Service: Manicure
April 2023 by Scott Strang
I?m so so so happy the old owners are back! Once again my FAVE nail salon to go to. Five star service. Absolutely fabulous darlingsServices: Nail designs
April 2023 by Phill Man
Went into a for a manicure and the service was great , was quick and easy!Service: Pedicure
April 2023 by April Leigh
Sadly, after my visit today I won?t be returning. I normally go to Ampthill nails and bar as they are fantastic, but they couldn?t fit me in. They suggested the nail haus as they?re in partnership- I was excited to try as I?ve never had a problem with my nails in Ampthill so I thought I would get the same experience here. Unfortunately, that wasn?t the case. I rang up to book my appointment, which was fine - turned up was told to take a seat at the manicure station, and the man began on my nails. He asked me what I wanted, and that was it, no more communication throughout the appointment. I can?t complain about the set which was done, it was a basic French which you can?t really go wrong with.But The salon was dirty, there was acrylic dust everywhere, the sink where I washed my hands was dirty with no paper towel available to dry my hands. The gel lamp was filthy and clearly hadn?t been cleaned or sanitised in a while. The more I looked at it the worse it was. I was noticing more and more the longer I sat there. There was staff standing around just on their phones I don?t know why basic cleanliness isn?t carried out during quieter hours? I am a beautician and have been for 10 years and I was very shocked by this, especially in comparison to the Ampthill shop as it?s always pristine.The man who did my nails did a good job, but I have been left with a cut on one cuticle and a burn on the tip of my middle finger from over filing.But what got me was at the end of the appointment I went to pay with Apple Pay, as you do in most places nowadays, To be told it is cash only. I have paid a mixture of card and cash at ampthill so just expected the same here - silly me. But the lady just looked at me with a blank stare as if I should have known this ? It?s my first time coming to the nail haus - Maybe if you tell people on the phone when they book you wouldn?t be faced with this problem. It was embarrassing as she went out the back to speak with ?the boss? who then said I can bank transfer in the end, but shouldn?t really as the account is now ?closed down?. I don?t understand if it was closed down I wouldn?t have been able to transfer like I did.It just was a very disappointing visit. I wish them well but from skimming through some of the recent reviews it looks like a lot of improvement has to be made.Lesson learned for me! I would not recommend this place sadlyService: Acrylic nails
March 2023 by Sam Inquieti
Very dirty, no form of refreshments offered. Missed my Daughter out as they have no queuing system in place. Took just over 2 hours to fulfil the appointment. Spoke in their native language (all staff) while in an ongoing conversation for the entire duration of our visit. Only accept cash, definitely worth a look from HMRC!
March 2023 by Stacy Morey
I booked an appointment today for 1130am, I arrived a few minutes early and walked into the shop to be told to ?sit down over there? no communication they were running late. I waited 15mins then got up and left and said ?sorry I can?t wait!? He then Replied ?ok? I was so so annoyed and frustrated!! This was my first and last time I won?t ever go back!Service: Pedicure
March 2023 by Emma Ip
Terrible service, wonky nails, and way shorter than I asked for. Each pair of nails doesn?t match, usually they would put the two index fingers next to each other for example to compare them. I have 10 nails all completely different lengths. Probably because he cut them with scissors? I have never come across this before. Had to get two tips removed straight away they were that short. One tip was put on wonky which I tried to explain at the start and even asked his colleagues advice- who also couldn?t understand what I was saying so he carried on and no amount of filing can straighten that nail. I have glue dried all under the nails. Normally they would use a tool to clear this out afterwards. When I said I was unhappy I was told they were too busy to fix it so I could either get 50% of my money back or get them cut off. Which he brought the clippers over whilst I was standing at the desk. Not great!Service: Manicure
