February 2024 by Charlotte
Pharmasist was so kind and helpful with my 2 year old, checking and prescribing him antibiotics for an ear infection. He even asked for an update on him. I very much recommend and will definitely be going back if I need to. Thank you
August 2023 by Lydia J
Posting this review since there is no way of emailing you. Your staff need to be more DISCRETE. I walked up to the counter, showed one of the new staff members a photo of the medication I wanted because I didn?t want to say it out loud. The medication I wanted was Thrush cream. She looked at the photo, brought the medicine over and asked me in a very loud voice ?when was the last time you had THRUSH?? She couldn?t have said it any louder. There were people to my side, people behind, it was very embarassing and humiliating. I answered the question. Her follow up question was ?why do you keep getting THRUSH?? I mean come on. I?ve purchased this medicine over 20 times at different pharmacies and with different staff from the Flitwick branch and they?ve all been extremely discrete. No need to shame people like this. Please teach your new staff to be discrete. Not everyone wants the whole town knowing what embarassing things they?re dealing with. It?s humiliating enough having to make a trip down to the pharmacy, at this rate I would have bought it off Amazon, end of.
July 2023 by Paul Bateman
Quick and friendly
July 2023 by Clayton Azevedo
Better be careful when you buy anything thereIf is wrong, they never replace or give refundMercenariesThey are there for money
February 2023 by Katrina Wilson
As a regular user of this pharmacy I know they get busy, but today I waited at the front of the queue for 10 minutes (this isn?t a guess. I watched the time as I had somewhere to go afterwards). I counted 5 staff at the back but not one person came to address the queue at the counter which was now at the door.I very politely walked up to the screen and asked if anyone was able to serve, and someone shouted from the back ?we are?!It surely would take very little effort for a member of staff to come to the front and say we will be with you in a moment?When staff came out there was no apology for the delay, and as others have said there seems to be general lack of common courtesy, smiles and often medications in the store!
December 2022 by Rosslyn Atkins
Rang them to check for an antibiotic ... they had it ... no one else did !
December 2022 by deborah ralphs
Never had poor service from this pharmacy, occasional stressed staff but mainly always a positive experience
December 2022 by Andy Cosford
Absolutely awful service. You can be guaranteed that whatever you want they don't have it -or can't be bothered to look for it. They close before they are supposed to as well.
July 2022 by Mark Guinn
I could go on for years typing
July 2022 by Anthony Ramsay
ALWAYS HELPFUL AND CARING.
July 2022 by Casey Page
Found lady on the till extremely rude and they kept a messing my prescription up after chasing and calling a loads of times finally got my prescription.
June 2022 by tracy b
I gave up with this pharmacy, absolute joke, queue is always out the door, its ridiculous how slow the staff work in this pharmacy, they take their time in getting perscription, then to be told items arnt in stock!! Awful place, I now get my perscriptions from Highlands Pharmacy, they are brilliant, have had no problems with my perscriptions & they are so organised & happy, would highly recommend them.
June 2022 by Mrs A Langley
This pharmacy has gone down massively in the last 9 months. Queues are always out the door and staff never seem to be in a hurry to help. I have just queued for half hour for a prescription that was put in yesterday, to then be told I need to wait half hour for it to be made up. I am regularly running out of medication because they often take over a week to make up a prescription. Most of the time they never have the item in stock as with many other items. Absolute joke, I won?t be returning!3 months later?.. still no improvement. Tried to call me a liar. They cannot access emails after a certain time so therefore cannot access prescription!!3 day wait for antibiotics!! Completely disgusting!
June 2022 by Jake Winger
Prescription was initially questioned despite it saying at the bottom this prescription was accepted by Tesco (it was issued privately and printed). Pharmacist refused to complete the prescription as a brand name was used which they didn't have in stock (despite the antibiotic name also being written and them having that in stock). I was refused the medication and told to try elsewhere or get them to update the prescription... Not easy to do on a Sunday. Left with no medication. Went to an alternative Tesco whose pharmacy who sorted it in 10 minutes, no questions asked. I don't understand how this is good service or providing duty of care to enable to have infections treated. Never returning.
June 2022 by slayercommathe
How so many people can all run about like wet hens and collectively achieve nothing is beyond me. Behind the counter is just flapping about and chattering while customers wait.... and wait.... and wait. Queues out the door and no sense of urgency. Worse pharmacy ever!