November 2023 by Matthew Howard
Been going to Principles Hair Design for 10 years and had my hair cut by multiple hairdressers. The staff are always friendly and very easy to talk to. I like the emails and text message reminders about the appointments. Would highly recommend!
March 2022 by Helen Northall
Excellent friendly service
March 2022 by Sara Machin
Excellent advice and skills. Highly recommended.
March 2022 by John Treby
Lovely staff. Well organised. Great haircut.
March 2022 by Sophie
DON'T EVER BOOK WITH SCARLET!! Scarlet is the flakiest hairdresser I have ever come across - having her mess up a booking in December I gave her the benefit of the doubt and booked with her again in Flitwick. I live in Bedford....I drove 40 minutes to Flitwick on a Saturday, having booked a appointment for a cut and colour I anticipated taking a few hours. She thereby told me I needed a patch test and she couldn't do the colour I was booked in for. Bear in mind she had already coloured my hair in December without a patch test so obviously not a necessity for her so we are looking at huge double standards....she had made NO effort to contact me and lied that she had. In 25 years of having my hair coloured I have NEVER had. patch test. I had NO messages or voicemails from her informing me of this despite Scarlet lying and saying she had tried to get in touch. To make the situation worse - I have a big birthday a few days later so I had specifically booked in to have my hair ready - I was very very let down and very very upset. Scarlet argued 'she was just 19' which is beside the point - she is an adult charging market rate prices and so needs to behave like an adult and treat her paying customers with respect and not cry when she receives any form of criticism - she needs to take responsibility and actually look after her customers. The manager of the salon was rude, arrogant and useless in resolving the situation. How Scarlet could possibly let a customer drive 40 minutes to an appointment and not notify them (and lie she had) it couldn't go ahead is beyond me - to do it a week before a big birthday is unforgivable.
March 2022 by May
This was the second time I visited.First was for a haircut and my experience was good. Everything straightforward and simple. Sophia was very attentive. (Hence the two stars instead of one.)However, the second time I visited, the lady that coloured my hair just combed through my hair and ears. I got a piercing on the helix so it hurt a lot. I did not mind this at first, as I should have informed her first, so I kindly told her I got a piercing so if she could be careful. But after the hair colouring and washing hair, she combed my ear through again, which damaged my ear even more.The biggest problem I had was the fact that all the combs, three in total, were all FILLED WITH HAIR BALLS from other customers. Extremely unhygienic.When I came home, I disinfected my ears and put on healing treatment, which felt like the flesh was ripped open and inflamed.The hair result was satisfactory.But I do not recommend if you do not want your hair combed with dirty hair brushes and if you want good service.Service: Hair coloring
March 2022 by Elena Ordog
I have a appointment at 9.15 for a hair cut, when I make the appointment online nobody tells me Danielle is begginer! OK, I am easy going person let say I accept to be Guinea pig.After one hour and 20min,my hair is a disaster. Technically she cut well, but my hair refuse to be technical, and I have to wearing!
March 2021 by simona ciobanu
Lovely staff,professional,excellent service
March 2021 by Jayne Iddon
Very pleased with my cut and colour. All the staff were friendly
March 2020 by Elie Pelie
Love Victoria, really easy to talk to and I love how she cuts my hair :D
March 2020 by Sarah Cooper
Great hairdressers, good value and would highly recommend.
March 2020 by Karen Ford
This was my 1st visit here and I was nervous but Sophia put my mind at rest. Great cut, friendly staff and reasonable prices. Be back soon!
March 2020 by Angela Garner
Excellent service as usual
March 2019 by Diane Short
Been coming here for a few years now.Lydia cuts and styles my hair now and ime very pleased with the way she does it.?
March 2019 by Rose Smith
lovely hair dressers very professional and helpful. Very good value for money. We'll worth a visit.
