December 2023 by Gaye Alexander
Dog had a checkup booked. Was called in within 5 minutes of arrival and dealt with professionally.
October 2023 by Lyn Whitley
Must praise the team of receptionists and vets.We rushed one of our cats here last Thursday without an appointment, due to one of his eyes rupturing.He had always had a blemished eye since he was a kitten.As soon as the receptionists saw his eye bleeding, they whisked him away.Long story short, his eye was removed the same afternoon.We?ve been back for two more consultations and have been exceptionally happy with the aftercare.Thank you so much to all of you, we are extremely grateful for all of your support and kindness
September 2023 by Destination Meditation
I have been popping in to get my dogs nails clipped here in biggleswade grooming part of pets at home. It has always been a good experience until last week.The woman wanted me to hold my dog near the door of the public part of the room while she clipped them which just didn't seem right and my dog was scrabbling about and scratching me as it wasn't comfortable this way. So after doing the back paws like this I asked if she could take him to the actual bench where they should groom before I got scratched any more. She did but she wasn't very patient with my dog at all it wasn't a pleasant experience when paying money for a service it has put me off
August 2023 by Lauren Holland
Staff are always absolutely brilliant!The vets 4 pets are the best too
July 2023 by Jackie Muir
Got what we needed good range of products.
June 2023 by Sally Mernagh
Such brilliant customer service from the cashier girl who helped us get the best use of our vouchers. She was really friendly and polite too.
May 2023 by Craigk179
Amazing service purchasing some new fish. Gentlemen helping us was very knowledgeable and helped us ensure we get a safe collection to go with our existing tank and species
May 2023 by hayley penn
Had the most wonderful experience today, the 2 young ladies that helped me had so much knowledge and experience. I came away happy with my purchases and I have happy fish
April 2023 by Marc Limbuvala
Staff members exceptionally helpful.
March 2023 by Flam Bo
Friendly staff, visited to use the vets. Would recommend
February 2023 by Sam JTolley
We bought our first family hamster today from the Biggleswade store and wanted to praise Willow, who was absolutely excellent. Not only were they extremely helpful and educational whilst asking all the necessary welfare questions, but they also passionately talked about all the pets in the store and their wellbeing, with Willow?s knowledge and support being much appreciated. Thank you :-)
February 2023 by Janet Burgess
Not much on the shelves, apart from the charming guy on the till; the other members of staff were more interested in each other and not very helpful when we had a query on availability of dog coats we were told to check on the web site which is ok if you have the facility to do so.
February 2023 by Peta Bain
Very pleasant young lady at till. Parking right outside. Perfect for pick up of big bags pet food.
February 2023 by Janet Ford
Not much on the shelves, apart from the charming guy on the till; the other members of staff were more interested in each other and not very helpful when we had a query on availability of dog coats we were told to check on the web site which is ok if you have the facility to do so.
January 2023 by Adam Dowden
It's a small pets at home good for the basics but could have more stock