November 2023 by Google user
Went to this store this morning circa 9:15 to take advantage of the 10% Pensioners discount. The queue was right to the back of the store, I asked one of the staff to open the second till which he duly did. I chose the second queue, however there was a foreign lady trying to purchase a trolly load of goods by card with insufficient credit, I have noticed on previous visits she has the same problem I think she buys for a local cafe. I asked the same member of staff to get the manager to sort the problem, his reply was \\\"We dont have a manager\\\", needless to say having waited the best part of half an hour to be served I left the goods , they have not only lost todays sale but all my future purchases.Customer care ? not at this Iceland store.
November 2023 by Gerardo Reppucci
Great place to shop for frozen food.
November 2023 by Peter Orchard
Went to this store this morning circa 9:15 to take advantage of the 10% Pensioners discount. The queue was right to the back of the store, I asked one of the staff to open the second till which he duly did. I chose the second queue, however there was a foreign lady trying to purchase a trolly load of goods by card with insufficient credit, I have noticed on previous visits she has the same problem I think she buys for a local cafe. I asked the same member of staff to get the manager to sort the problem, his reply was "We dont have a manager", needless to say having waited the best part of half an hour to be served I left the goods , they have not only lost todays sale but all my future purchases.Customer care ? not at this Iceland store.
October 2023 by Ocean
I have not been to an Iceland in years. I don't know why because there are absolute bargains and the food is of high quality. I will be back.
August 2023 by Danielle McCutcheon
Horrendous cannot get home delivery Like most stores you go to you can ask for a home delivery not this one, Customer service is so poor You try and speak to staff they walk away from you they talk to you with attitude make you feel very unwelcome
July 2023 by Alan Tanner
Friendly staff and offer really competitive prices
June 2023 by Lindsay Wood
All food over priced cheaper in super markets and to much ready made frozen meals
June 2023 by J R (Bert)
Very good shop,some good deals.Very helpful and friendly staff.
May 2023 by J R
Very good shop,some good deals.Very helpful and friendly staff.
May 2023 by Linda Organ
Good shop fresh food as well groceries and frozen food.
April 2023 by Matthew Brooks
Although there are some great products and occasional sale bargains Iceland have become extremely over priced. As an example what was 3 items for £5 is now 3 items for £10. Iceland have worked hard to stay on the high street but they are kicking themselves hard right now.
April 2023 by Shaun Endersby
As frozen food stores go, I'd have to agree that yes, this is one! There's plenty of freezers containing frozen food, so that's a good thing really. Also, there's other food items on shelves like a normal supermarket too...
February 2023 by Austin Bruiser (Bermondsey Boy)
Always a great shop to visit for frozen food goods, if you spend £25 instore they will deliver the same day you just need your iceland card at checkout.
February 2023 by Piggy Pine
Has a lot of 3 for £10 deals. But I personally don't think all of them are good value. It's an ok store though. Clean. Well stocked. Nice staff.
January 2023 by Ron Stratton
Sorry but i had to throw away quarter of my cucumber today not sure about the rest