November 2023 by Alexandria Martins-Hesp
Really great, honest service. Came in to get my indicator bulb replaced. Turned out to be dodgy wire. They fixed it and gave a me full refund.
October 2023 by Helen Jones
Both James were really helpful. Needed wipers , plus bulbs. James fitted both the bulbs and wipers. Didn't have to wait, as did them straight away. Quite pleased with the outcome. Thankyou to you both. I always go to Biggleswade halfords.
October 2023 by Simon Lewis
Bought a bike for nearly £600 and had to chase it up to find out when it would be ready. Was told it had been at the store for 2 weeks. Despite having my mobile and email they couldn't be bothered to tell me it was ready. Said they'd left me a voicemail (when I don't have voicemail). Unapologetic, lazy and disorganised - I fully regret my purchase and will never give them another penny.
October 2023 by Mike C
Easy to book. Repair to windscreen stone chips started on time. Really pleasant and efficient technician. Excellent work. Highly recommended.
October 2023 by David Cook
Was good apart from didn't have what I was looking for, I wanted spray on underseal, but had to opt for a brush on instead. The website stated that it was in stock
September 2023 by Lisa Fordham
I visited the Biggleswade store recently as I had a query about my coolant reservoir. I was offered the free 15 point check on my car by a very pleasant chap. Paul then carried out the checks, he was very thorough, informative & a pleasure to meet. This service is absolutely great, highly recommended.
August 2023 by Star Rose
I had an issue with the TPMS malfunction indicator on my Kia Rio 2015. Took my car to Halfords Biggleswade and honestly, I cannot ask for more from Matt. Matt has done an excellent job on my car by checking all tyres and inflated them to the right level and even, went the extra mile by checking oil, battery, etc... to make sure my car would Pass the MOT. Matt is really an excellent key asset for Halfords. He's professional, chatty and very helpful. For these reasons, I would come back again in any other cases.
August 2023 by Shaun C
Needed a new car battery urgently this morning and it was fitted without any fuss. The young lad that fitted this for me was very proficient, helpful and polite. Great service!!
August 2023 by Mark Burningham
Don't go here if you are looking for advice to purchase their wares. No floor staff, one cashier and one person processing returns on the other till. Waste of my fuel coming here, will have to buy elsewhere with some customer service.
August 2023 by Steve Sams
Very long wait to have the number plate created which had been bought in advance. There was no queue system we had to wait while new customers simply walked into the store were dealt with and only when no new customers were at the till were we served this took 20 minutes. There were two staff at the till at this point.
August 2023 by Phil Vass
Buying cycle helmets for 2 young grandchildren. Staff very helpful to make sure we got the right sizes.
July 2023 by ANDREW MADDAMS
New number plate. (Biggleswade)Phil done this in 5 minutes. Very polite and excellent customer service experience
July 2023 by Zara Taran
Went there with flat tyre to buy a puncture kit so I can lift my tire off the ground to take it to the nearest garage. They said they don?t stock tyre puncture kits!!!! Really disappointing and frustrating. The girl in customer service was not willing to help or even gives me an alternatives since i was desperate. She just walked away!!!
June 2023 by Alan Tanner
The staff have no interest in serving customers all they want to do is chat on their headsets would not recommend
June 2023 by Ellie Quinn
As a member of Halfords Motoring club, I visited the retail store at the A1 Business Park in Biggleswade for a 10 point check on my car,. My MOT and service is booked for 21st June at your Letchworth Branch. I also wanted to seek advice on a sticky substance that had appeared on the bodywork of my car (sap from an overhanging tree or deposits from a bees nest that had formed in the tree directly above my driveway).I was helped by Tom Hart who, I believe, genuinely wanted to help me. He first arranged the 10 point check for me, which he carried out himself and then set about helping me with the problem with the paintwork on my car. He showed me a range of products for general car washing, sponges, products to remove tree sap, bird droppings and bee deposits, showing me different makes, which was the best value etc. He then explained the range of services that Halfords had including fitting dash cams.I truly wish that all customer service agents were as helpful, kind and enthusiastic as Tom.He is an asset to your company!
