November 2023 by Pete Gillies
Good professional stress free experience. Bought bed, mattress and furniture and all very east
October 2023 by Gemma Pluckwell-Walcott
I was warmly greeted by Mohamed Hanif at the Biggleswade store and I said I was looking for a new mattress. He asked a few questions, showed me around 8-10 mattresses that he thought would be suitable (at varying price ranges), each time kindly encouraging me to try them out to see if I found them comfortable. He then asked if I would like some time to look around/to try any others, and assured me that he would be more than happy to help if I needed him. I tried many more mattresses, but in the end opted for one that Mohamed had suggested at the very start! The level of service I received was fantastic and I was grateful to receive all the information I needed, as well as the space, time and freedom to browse (and test mattresses) at my leisure. I also spoke with Mohamed's supervisor, Mumin Ahmed, who was equally kind, friendly, courteous and patient. I did not feel pressured into buying anything at any time, I would highly recommend the Biggleswade store and I hope that Bensons for Beds will read this review and take the time to thank their staff members for their support.
October 2023 by Cassie Williams
Excellent customer service and a relaxing, welcoming environment. Mohamed took his time to talk to us about our specific situation and recommended mattresses based on our very different tastes as a couple. The attention we received as customers goes far beyond any other stores in the area, and we felt very well cared for. Mohamed is a genius and inviting conversationalist. If I had to make a complaint, it would be that we couldn't spend more time getting to know him! Interesting fellow.
September 2023 by Karen Large
Great delivery and assembly service
September 2023 by Skylar Stodden
Clean and Tidy store. Manager and Salesman: Mohamed Hanif during the visit very helpful explaining all the "technology" of the mattresses, yetoverall let you decide while you try the mattresses.
September 2023 by Jacquelyn Dennis
I highly recommend Benson Beds, very friendly, helpful and delivered on time
August 2023 by Pauline Seddon
Ordered a bed on 30th June for delivery 7th August. 2nd August given 2 hour delivery slot. 3rd August told that they didn't have stock. They had 5 weeks to sort it and still failed. Now have to wait another 3 weeks and they think a £39 refund on nearly £2000 paid is acceptable. They say supplier issues are not in their control!! Really?
August 2023 by kyle smith
Excellent service, cannot and will not complain, the service alone was worth the money, thrilled I got a mattress and pillows out of it too!
July 2023 by Hels Cox
Such a pleasure to deal with. Salesman was knowledgeable and fair, with a very good sense of humour
July 2023 by Darren Coles
Hanif was very knowledgeable, answered allour questions & advised when required.Very happy with the service we received
June 2023 by Coralie Skerman-Gray
Very pleasant & helpful shop assistants with a good range of beds & mattresses to choose from.
May 2023 by Philip Sawdon
The beds are great, and the sales guys are very good at selling. After months of waiting, the headboard was a no-show. I didn?t find that out till the delivery guys arrived. Many emails told me the complete order was coming until they arrived without it. After many further calls and emails, and visits to the store, my BNPL is still not correct. No idea why the store people tell me they have informed the finance and the finance people tell me they haven?t yet. At no point did I get any call back from the many emails, telephone calls or surveys I have completed on my bed purchasing experience, (Makes you wounder why they bother?) and yes I did check they have my details correct.
April 2023 by Kevin Wheeler
Helpful staff, very informative and didn?t feel like pressured selling
March 2023 by gary monks
Ordered a mattress in store in January the staff were all helpful was told delivery would be in March was kept updated by email & text given a two hour delivery window on the day received a call 30 minutes before & mattress delivered in the time window by two helpful & friendly delivery men took the mattress upstairs & took my old mattress away for recycling a hassle free experience all round
February 2023 by Suzy
Purchased 2k bed and mattress 5 years ago and worth every penny. The best mattress ever, comforting and just perfect. The mattress has not changed it's shape because it was made with quality by craftsmanship.
