January 2025 by Big Dog
Always get great service and advice, visited today and was served by Dylan who listened to what our needs were and gave both myself and my wife fantastic advice and could not do enough to help. us Highly recommend
June 2024 by John Layng
After following not very helpful information on the Vodafone website and a call with Helpdesk who were not very helpful at all, it was a pleasure to be dealt with by Natalia with flexibility and good humour. Issue sorted satisfactorily. Great customer service in store.
May 2024 by Ingrid Small
Omg after lots of phone calls with Vodafone customer services online and getting lots of help and assistance the issue I had could not be resolved...so went into Vodafone Shop in Bedford...I was immediately assisted by a pleasant, knowledgeable and professional assistance by the name of Heera, who efficiently and quickly resolved my mobile connection issue. I would highly recommend visiting this outlet...Big thank you goes out to Heera, he is totally my hero, next time passing by I would pop my head in to say hello, he saved my life!!!
January 2024 by L
Best network for signal. Gone back to these as I previously left Vodafone to go to ID mobile - there was nothing wrong just expensive and signal poor and Vodafone is cheaper. Got my phone/deal network via fonehouse company.
January 2024 by Lianna
Best network for signal. Gone back to these as I previously left Vodafone to go to ID mobile - there was nothing wrong just expensive and signal poor and Vodafone is cheaper. Got my phone/deal network via fonehouse company.
November 2023 by Sabyasachi Mondal
Good deal
November 2023 by ?????? ???????
They didn?t help me with my problem . The worst service . I?m upset
July 2023 by Linda Webb
Really good service from Heera,who certainly went out of his way to help us today , this is the 2nd time we have used the shop and same as last time he was brilliant, hence us reusing the shop again.
July 2023 by Raymond Burton
Very helpful would recommend
June 2023 by Beatriz Pereira
22/June16.24pm the lady on shift . Couldn't bother less to be even a bit nice .Said it was mandatory to have a bank card to collect the sim . When I sayed that's not what said in the email . She said so you want the sim or not .Everytime I walk past the store they seem miserable . Won't be staying for long ! Competitiors have better customer expereince
May 2023 by Monique Marie Marie
Awesome support. ...EVERYTIME I have problems with my phone or services, the Voda staff have dealt with the issues promptly, professional and with much patience. Really great shop it's mostly busy, but I see why people don't mind waiting in a long que, if needs.The staff are very knowledgeable and professional.
May 2023 by Shahid Hussain
Customer service skills are non existent. Went in to get some information about getting a package upgrade. Told to wait and his colleague be with my shortly. Waited15mins & was asking how long his colleague will be, when he storms through the door & in an aggressive manner says he was busy. No apology for me waiting but being argumentative. Rude & being abnoxious. I then said I'd wait to speak to his colleague & his colleague refused to serve me. Absolutely disgraceful service from Vodafone. Refused to give me his name & no name badge. Shame on Vodafone for employing thugs. Will be cancelling all contracts. I would give them no starts if I could. Stay away from Bedford Vodafone shop. Hope it closes.
May 2023 by ginger Ale
The service providers are the most racist people in the whole of beford. I am contemplating throwing this vodafone sim away after my terrible experience with them. If you are a person of color,please go anywhere else but vodafone harpur centre in bedford. If you doubt me,try and see for yourself. Nauseating.
April 2023 by Marcin Merchelski
that's a big fail. they close the punk for no reason at 4:45 and information. worst point where
March 2023 by CuteTimster
Best mobile network still
