November 2023 by Mary Ann McTernan
My husband and I chose to have our flu and Covid booster jabs at The Village Pharmacy. We were greeted by a friendly staff member. We waited for one person to have their injections and then had ours. Convenient, quick, comfy seating to wait on - essential for a disabled person. Thanks!
November 2023 by Neil Higgins
Been using this place since it was a portacabin in the car and few houses in sight. Always found the service pretty good and marvelled at the the way they cope with the huge increase in demand on its services over the years. With the increased population in the area and covid the place is often busy.The car parking situation was brought about by the general public, selfishly using the car park for the school run, disregarding patients of the health centers needs. It seems a bit unfair that they get tied up with moans (when they could be getting on with the job) over a situation they can not control.
November 2023 by Clifford Peat
Booked online for flu and Covid vaccinations. My local pharmacy could only offer an appointment in 3 weeks whereas Great Denham (8 miles away) offered the following day at a time to suit me. The Village Pharmacy is "purpose built" with private consulting rooms (unlike my local quaint chemist). Friendly, quick and efficient. Back at my car 3 minutes after the appointment time (I arrived 5 minutes early). Will use again.
November 2023 by Darren Rayner
Spoke to an extremely rude individual regarding being charged for parking in an EMPTY carpark on a quiet Sunday afternoon. Was notified there is signage but they couldn't see my point, that I have parked there on multiple occasions in the past with no issues. Apparently it came in to effect in March with lots of signs. Either way, the courteous thing to do would be to mention it to customers, but I guess we now live in a world where everyone is out for themselves aren't the???
October 2023 by Peter Knight
Covid jabs painless, dealt with lovely people with a sense of humour. Parking plentiful a short walk away with very clear signs at strategic points from car park to pharmacy - take your eyes of the satnav when you get near. Beautifully laid out and well stocked pharmacy.
October 2023 by P Randall
Attended for a walk in Covid jab. Brilliant, fast, pain free service.Parked a short walk away in carpark by Sainsburys 150 meters to avoid parking charge in carpark next to the pharmacy, well worth it.
October 2023 by Roger Brown
The pharmacist and staff provide an excellent service here. I think, reading the reviews, some people need to remember the staff here don't make the rules for parking or vaccination entitlement, so to blame them for any issues is misdirected and unfair. Both my wife and I found all staff to be very helpful and understanding. Please treat them with the respect and courtesy they deserve as part of the NHS service.
October 2023 by Brad Dooley
Extremely professional service, my wife and I went to the pharmacy for Covid boosters and annual flu jabs. The pharmacist was thorough, friendly and very efficient. A pleasant atmosphere in a clean modern pharmacy. (be sure to park in the Vet/Pharmacy car park, not the medical centre) This was a 5 Star Experience!
October 2023 by Clare Grimes
I just wanted to extend my congratulations to you all for a really brilliant, caring service that you are providing the community.It is always very easy to park, your team are excellent, the premises is clean, well-stocked and very welcoming.Thank you for all that you do for everyone.
October 2023 by Andrew Kettle (AndrewUK)
Absolutely terrible service. We had an email and text from the NHS to book our Covid and Flu vaccines. We booked online and selected this pharmacy as it has disabled parking. After booking online we turn up at our appointment time and there was approximately twenty to thirty people waiting. We were given a ticket and told to wait our turn. We have no problem waiting although due to my disability sitting is extremely painful. After waiting fifty minutes we were told by the lady doing the injections that we were not eligible!! She made three calls to other colleagues and still said we were not eligible. We explained we had been sent the email/text to book. She advised to call our GP and ask what code she should put in to her system. We tried to explain how difficult it is for me to get out of the house to the pharmacy and she didn't care and had the absolute cheek to ask us to apologise to the others waiting patients as we had held up the Covid vaccine clinic!! We have since called our GP and they have advised that we are definitely entitled to both the Covid and Flu vaccines. Do yourself a favour and go elsewhere as they clearly don't care about their customers. The car park also only has one disabled bay as the main car park outside the pharmacy is for the GP surgery only and you get fined if you use the disability bays outside the pharmacy. The nearest disabled bay is about 50 meters away!! Our local pharmacy is now doing our vaccines.
July 2023 by One Winged Angel
All I can say is I got my Covid Booster Jab here a few weeks ago. The person who gave it was very unfriendly. Couldn't understand why their behaviour was so rude and disrespectful. I work in a customer services sector, and that sort of behaviour is unacceptable and would lead to a disciplinary.A customer service awareness course is a must for staff there. I cannot recommend this place to anyone.With regards to complaining to anyone on site, it would have been pointless, because they were in charge. Also by looking at most of the reviews by others, there seems to be a trend!
July 2023 by Dawn Green
Very disappointed with this chemist. I have a disabled badge and receive a pip payment. I do not work and have not worked for 8 years. I have been given a RED emergency card via NHS plus after I have been highlighted as high risk of catching CoVID. I consulted with my doctor who said, if I was happy to have the injection then go along and get it done. Nearest place I could visit (not knowing the area or the chemist) was told by the person providing the injection that I was not entitled to it and having got home today to find a parking ticket from the pharmacy area that I visited for £100. At no point whilst I was waiting to see the pharmacist was I alerted to the fact that I could not park in the car park where the chemist is and clearly having disabled a badge. If you can?t park in this area then you should but barriers up to stop people going in here. I was literally 7 minutes and that wAs waiting to be told I wasn?t eligible for the jab. So discussed with this and it needs highlighting big time.
July 2023 by Jennie Desmond
Friendly. Quick service for my booster jab. Lots of products for many different ailments
June 2023 by Clinton Taylor
If you park in the larger adjacent car park (as opposed to the small 4 space car park) you get a £100 fine so best avoid and a pity it?s not clear when booking Covid jabs. The pharmacy may not be directly responsible but customers certainly suffer.
June 2023 by Andy Miller
Professional and courteous service provided ,would use again , beware of the car parking arrangements,use the car park left after the pharmacy ...not before the pharmacy.
