March 2024 by Krzysztof Werschner
Prescription was issued on Thursday, I camed to pick up on Sunday and still not readyPoor customer service
February 2024 by Debbs Hughes
Not impressed by the service today, only 1 woman on the desk, others I persuume at lunch. No organization with prescriptions, dropping off and collecting, so had to queue up again in a very large queue.I will not be using again.
February 2024 by Stephen O'Doherty
My only complaint is that they NEVER answer phone calls.
January 2024 by Alan Stonebridge
Thankyou to all of the pharmacy team,excellent service,looking after myself and my wife. Cannot fault anyone.
December 2023 by Carol H Scott
Always a first class service at this pharmacy. Great staff and extremely helpful. Sometimes there may be a longish wait if there is a big queue but that's par for the course in any pharmacy. Thank you!
November 2023 by Guillermo Luis Barriga
Terrible service today tuesday 14/11 6pm. Around 12 persons in the queue and nobody coming out, but youbcan leasing the pharmacist talking and laughing inside. My prescription was sending in the morning and until 6 pm was not ready. My rate is 1 start because I don't have the option for put 0.
October 2023 by emma edwards
Absolutely shocking, on a Sunday with two staff on duty, I was third in the queue and had to wait 25 minutes to get served and only after complaining was I served-the queue was past the bakery and both members of staff just ignored the queue.I asked the man who I presume was the duty pharmacist to prioritise the queue, rather than ignore it and file prescriptions. He said, we are busy and moved to gesture to people in a glass side room- there was no one in the side room. I informed him of this and the only people who were waiting were those in the long queue behind me. I informed him that I had been waiting for over 25mins and only wanted to buy Night Nurse which takes seconds- he informed me that he had been there since 10am- I informed him that was his job. Just ridiculous, ineffectual, poorly managed pharmacy, have no concern for customers waiting in the queue, happy to ping on their computer ignoring them, rather than take a few minutes to process the queue and apply basic common sense.
October 2023 by Alan Bellingham
Long queues at the counter, then 20 questions about who the medication is for and for where, from a shop assistant who got snotty when told I was not willing to share. I asked for some cream for personal reasons not wanting to share it with the queue. The assistant then ignored me and started dealing with another customer but as my back was turned to leave saying that there were many types of cream. I turned back and told her, loudly so everyone could hear like she obviously wanted, the brand make and type and it was cream, why did she want to know where it was for and for whom. I?ve had trouble before at this counter with assistants asking why I wanted the cream. It?s not prescription only. Just sell it, and stop asking questions. Rude woman.
August 2023 by liu xin
Very poor service, the pharmacist was late, long queues at the counter. The most incomprehensible thing is that the pharmacist ignored my request and never said a word to me or even looked at my case. Just told the front desk to send me away, saying to avoid making things worse, I'd better go to a doctor.
June 2023 by cleo porte
Absolutely rubbish. 2nd time I?ve queued up for over 30mins to be told my medication is not in stock, when they have had my prescription for over 4 days. Only ever 1 person on counter. Never again!!
March 2023 by Jalal Jumon
Worse pharmacy ever incompetent staff?,
December 2022 by mio tovi
Terrible service recently , rarely stocked and often unable to read hospital prescriptions and refusing to issue medications. Had to go to other places and they never had issue with this. Some new staff very unprofessional and quiet rude . I want be going there again .
December 2022 by Dirk Bruere
Refused to sell me an over-the-counter medicine because I did not want to divulge my medical history. Got it at another phramacy
August 2022 by Joanne Palmer
I've been using this pharmacy for a few years even during covid but lately it has gone awful. Terrible service. When speaking to the pharmacy manager to let them know this she does not let you get a word in. I will be going elsewhere
March 2022 by Frogage One
Always helpful but shame about the 45 minute wait