February 2024 by bts ceiling
Lady at the post office who's name I cannot remember is extremely rude! then stating how my parcel is too big to take on when parcel force indeed allows my size parcels to be delivered.only 8 grams more .....its been 108g instead of 100g and she not taking.... I paid extra to deliver an important letter & get proof of arrival ("Signed-for First-class") but it never left this building.
September 2023 by Ian Williams
Needs some organisation around parcel collection from various delivery companies other than Royal Mail.
June 2023 by Reece Lee
Very rude people question you cause you ask for a piece of paper and will not give it to you and then when you say to them you need to write a reference number down you can't waste the envelope they start saying ask nicely and screaming and shouting at you to the point where I ve had to leave iid1878 M going to be reporting them to HN revenue and customs
February 2023 by Roland Black
Been in a few times, there's never been much of a queue, unlike the PO in the town centre. In and out in 5 minutes. Easy parking as well. Good service.
November 2022 by Jiri Cernohous
Monday. 7:36 in the morning. I enter the post office, a young man behind the counter. I deposit money into my account. Monday morning at half past eight. The young man behind the counter was pleasant. For me, I give you ten points as a rating
August 2022 by sv Ramasubramaniyam
Worst post office service I ever seen in my life
July 2022 by Kieran Lehane
Very helpful couldn't be nicer, and great opening hours for the post office
July 2022 by C. ?Chris?
Most friendly staff and always quick to serve
March 2022 by Linas Einikis
I wouldn't even give 1 star if I could. So yesterday the lady who works there was late to open, which was reasonable as the weather was bad, heavy traffic as well. So she come in late, turns on cashier check, cctv, turns to the wall and prays facing the wall or does some kind of ritual while people are waiting in the queue. My wife is waits for a moment and seeing the women just staring at the wall, - kindly asks if the lady be so kind to sell her a special delivery envelope, explaipns that she is rush and waited for a quite a while. Then the lady (she is definitely not worth to be called so nice).Turns around and starts screaming at my other half, has some kind of panic attack or something. She ignores my other half, and shouts at the guy by the till of "what she wants, I will not serve her, ". Some customers just leave the shop being shocked. She needs a therapist...But I am not a doctor. I was going to make an official claim, but didn't want to ruin her life, the women needs help. I hope Royal mail will pay attention to this review alongside many other bad ones..
February 2022 by LucyCom
There is no one there! The post office was shut for weeks, due to staff sickness, because they only seem to employ one person.
August 2021 by stiev matthews
I've always had a good experience with staff, very helpful and polite, also sells some food, good corner shop as well as the post office.
August 2021 by Ben Manga
Terrible service from a lady who refuses to do her job. Told us they close at 5pm despite times showing different online and refused to serve us when we were queueing before 5pm.
October 2020 by SophieA-214
Got to the post office at 5:01 they closed at five I was desperate I?d previously been to for other post offices to get my passport photocopy certified and they wouldn?t help me absolutely useless staff!!!!!
September 2020 by SARA K
I've been to this Post Office several times and this one lady, (who seems like a female co-owner of the shop serving at the front of the store) has saved me many times!! I have no words for this beautiful lady, no-one helps in life like she does for customers. 1st time there was a massive line going out the door in COVID-19, she came out from the front of the shop as she saw it was busy to come help the Post Office staff and served us quickly but efficiently, with a smile.Then 2nd time Post Office was just closing, and she came like an angel and asked me politely if I was ok and what I needed. As always, she smiled again and said she would help me. Just amazing lady, rare to see people go above and beyond, but she does! And I am always grateful to her. 10* customer service!She even goes through the best delivery charge for you and tries to help with best price for your package from the options.I drive far to this post office and I've never had service like it, I would go back just to see her, and thank her every time and make her day like she made mine on several occasions.Also it goes to show when you smile back, polite, kind to people, grateful and go out your way to thank people, they do their best to help you.Thank you wonderful lady in this London Road shop, you go above and beyond for customers, we need more people like you. I thank you from the bottom of my heart for all your help X See you soon!
September 2020 by David Smith
Possibly the worst Post Office in the UK! The old female donkare behind the glass would rather count her money or shuffle papers than attend to the ever growing queue stretching out the front door! Appallingly bad attitude and an almost non existent customer service.Not good enough at all!
