February 2024 by Amanda Bridgestock
NO STARS ..... Food was not delivered ? text came through to state the delivery had gone to address and location which is NOT my address been refused a refund AVOID AVOID AVOID....... DO NOT TRUST THIS COMPANY THEY ARE THIEF'S and SCAMMERS.
February 2024 by Ian Williams
This is a pizza order venue, where they cook, deliver and allow collection. No seating for eating in.
February 2024 by Artur Robert
Pizza havnt arrived!!!but charged!!! Nobody pick the phone!!!
February 2024 by T C
Firstly I ordered pizza for later delivery, between 4.15 and 4.30pm. I called at 4.40 after 4 attempts a Indian chap picked up. He said they only have one driver and pizzas are going to be collected by the driver in 1 minute. 15 mins later I called back because they still didn't deliver the pizzas. He then said Ill cancel the delivery and if I was to call back the next day after 4pm and I speak to the manager he will try to refund your money, I agreed. 5 mins after the delivery guy came and dropped off the pizzas. I personally would have sent them back but I wasn't there at the time and my wife took the orders. She complained to the driver but he wasn't apologetic. She went to open the pizzas and they. Looked DISGUSTING. GREASY, UNDERCOOKED AND WARM! Even the halloumi sticks tasted stale. Later my wife got a call from the and some other guy gave her the customer complaints email so she could complain. This is the most horrible experience I have ever had the displeasure of ANY pizza company let alone Pizza But. I mean we ended up throwing away the disgusting pizzas in the end. I would like to be reimbursed fully and I definitely will never be getting any pizzas from London Road, Bedford ever again. Absolute charlatans.
January 2024 by Wayne Farmer
Quick and easy
January 2024 by Sokar aka the Devil
Bought a medium margarita on offer £6.99. the app says it's ready to collect a few minutes after ordering. I would wait 20mins before collection. It normally takes that long to be made. No issues tasted great. Staff we're friendly. i would definitely recommend this hut location.
November 2023 by Thomas Honey
Ordered a simple cheese and tomato pizza, picked it up, got home, started eating the pizza to find bits of meat, mushrooms and a juicy hair in the pizza, called the store who begged me not to report it (after hanging up on me) but wouldn?t send out a fresh pizza. Told me to contact their customer care for a refund. I contacted customer care and all they offered was some slices on a Pizza Hut account which I refused but they now deem the matter closed. Seriously if you want Pizza Hut avoid this location! Better idea, get a domino?s
November 2023 by C Rachel
Incapable of answering their phone so if you have any issues (which is likely) they will not answer. I have sat calling for 15+ minutes and no answer.Food arrives cold and the wrong order.AVOID ORDERING
October 2023 by Ian
Possibly the worst food delivery company out there, don't ans my calls because my food is 40 min late from stated time. Mid week order so not very busy.
October 2023 by JKM
The lads in here are brilliant. Pizzas are always bang on I would reccomend ?
June 2023 by Mike Sorbo
This location is specifically for collection or delivery only, however that shouldn?t mean inferior service or quality. Unfortunately their service isn?t great, I felt like the staff member taking my order was annoyed that he had to do his job. The pizzas were cooked in good time and were hot, whilst there was nothing wrong with them, the taste and quality doesn?t seem as good as an eat-in restaurant.They didn?t include any sauces and for the price paid, we could have eaten out for a similar cost.So it?s not bad, but it?s not good either.
May 2023 by aidan t
Takeaway from this Pizza Hut was tasteless, soggy and undercooked. Just to the add to the banter, it arrived folded in half.
May 2023 by One Winged Angel
The quality of the pizzas are ok. But not to the standard they used to be. The sizes of the sides have all shrunk even though the prices have increased. Delivery charges are now the new norm.
April 2023 by Paul Astridge
Just rang up to place an order that is collection only deal and ordered over the phone as usual,today I?m told only online orders as we?re busy making pizzas and then hung up! Rude stuff and in todays times turning down £15!!!!
April 2023 by Ketan Bhatt
Wouldn't answer phone so we went there and the pizza was cold and awful tasting. They said they was too busy to answer the phone but they was talking to each other when we got there.