September 2021 by Charlie Boy
Went there to enquire about an upgrade and was seen by a friendly helpful chap (can't remember his name)\\nHe recommended a decent iPhone and explained everything we needed to know.\\nWould we go back? Yes, definitely.
September 2021 by David Ward
Helpful and sorted out my new mobile within 15 minutes all contacts etc transferred over.
August 2021 by Lorraine Barnett
Always renew my phone here Matt is always so helpful
October 2020 by Michelle Hearn
Matt was brilliant at helping me out, what A Star ?
October 2020 by nightro
Got dealt with by Manuel, for a online in-store order upgrade. Upon entering he called me over and told me with a real attitude to sit, like I was a dog (must of been having a bad day).\\n\\nI was picking up the order for my father, so as per the O2 Email I had my ID, My father's ID and the order confirmation email with code... he asked me some questions such as address, model number etc, which was fine. However from there proceded to ask me if my father knew of the order, followed by call him, to which I responded \\\"he's is at work so he might not be able to pick up\\\", Manuel kindly responded (sarcasm) \\\"all the better\\\"... So I call my father, who for the sake of the argument could have been anyone, where Manuel proceeded to interegate him, asking him for the model number and 4 times if he was the one who had placed the order.\\n\\nThe main reason I write this review, is due to the fact that Manuel did not check my ID, so if in the case this had of been fraud, instead of following the simple collection process as stated in the O2 email, he decided to play KGB agent and make a worthless call to someone who could of been a cohort, instead of actually checking to see who I was and follow the \\\"Simple\\\" collection process that his company has created.\\n\\nFrom the get go he treated me like a thief and a piece of dirt. So to conclude, I can say, while I will stay a customer to O2, to anyone reading this, just wait a day and get it delivered to your home over pick up in this store.
October 2020 by Marty Fox
Got a brilliant deal on a phone from these guys. Thank you!
October 2020 by Carol H Scott
First class help, advice and assistance from Chris and Emily. Customer service par excellence and a pleasure to meet you both! Thank you.
July 2018 by Boocat
Terrible over the phone service. Never go to o2 Iâ??m glad I left them.
July 2018 by Frances Brookes
Always good friendly staff in o2 Bedford store, always got someone to greet you as you walk in. Forever telling my friends and family about the service I've had here.
July 2018 by nevin leal
Great customer service and always willing to help when I walk into the store unlike other stores (EE). Recommend this network to all my family because of the amazing experience Iâ??ve had here. Keep up the good work !!
June 2018 by Sean Baker
Old building. Popular mobile store. Poké stop!!
May 2018 by CMA
Very friendly staff. Tech savvy. One cannot ask for more.
