October 2023 by Louise Morgan
Every time I go in there to collect my prescription they give me the wrong brand! Never apologise and make me feel an inconvenience. This something my gp has asked for and not me being fussy. SO FED UP WITH THEM....
July 2023 by Ian Burlingham
Very helpful when not to busy. They helped me out with deliveries during the pandemic. Which I will forever be grateful. Nice people.
June 2023 by jade barham
I've visited this pharmacy three times. Once to pick up an item, someone was there who'd been given the wrong prescription and someone else cross because they were waiting for ages in. The second time the pharmacist diagnosed my daughter with ringworm, it wasn't ringworm it was dermatitis. I sought a second opinion as it looked nothing like ringworm and got the appropriate cream elsewhere.This time I went in as i had trauma to one of my toes. It has a large purple bruise and is possibly fractured, the NHS website states no X-ray is indicated and to see a pharmacist (treatment is the same regardless if it's bruised or fractured unless it's severe.) Pharmacists should be able to provide splinting material and advice.When I eventually spoke to the pharmacist (who'd didn't even have the courtesy to take me into the consultation room, I had to balance on one foot whilst holding my child to show him my toe!) He told me it wasn't bruised, I showed him again and he just said "oh." I then reiterated I wanted material to splint my toe and he offered me plasters designed for corn removal. He then told me to go to A&E for an x-ray.It's been a few hours and I've seen a private GP who confirmed an x-ray isn't necessary unless I really want a diagnosis as the treatment is the same. She then advised splinting the toe and told me how to do it, which should have been advice he gave instead of rudely smirking at me telling me my toe wasn't bruised.It really should be within the competency of a pharmacist to diagnose ring worm and give advice for non-urgent matters. No wonder A&Es are completely rammed when places that are contracted and paid to deal with minor complaints fob people off to use an emergency service. I will never step foot I this pharmacy again!
June 2023 by Michelle McDonnell
Unhelpful and rude!!!!Advice to the person who answers the phone, speak up, stop mumbling and when the call is finish have the courtesy to say good bye, don't just hang up!
April 2023 by krazeecatlady 71
Lovely friendly staff and brilliant pharmacist
April 2023 by kuldip rait
Very bad service by the staff. Rude and don't understand. Avoid
March 2023 by Ellie Parker
If you?re going to close for lunch - then put it in your trading hours!!! A lot of people only have the chance to pop to the pharmacy in their lunch break, so very unhelpful when you arrive and there?s a sign saying ?Closed for lunch?. If you have a couple staff working at the same time then why not stagger lunch breaks to avoid the need to close??.
February 2023 by Mia Easter
Always get told they are on lunch and to call back after 2, today it?s 11:50 and they have advised the same thing. Who takes a 2 hour lunch? Despite that, you can?t get a word in edgeways before being cut off. Really rude.
February 2023 by Flaviu Vlad Florea
I don't know why people say they are rude... for me, it was the opposite. The staff was friendly, and they listened about my problem, and they knew exactly what i needed.
November 2022 by Meghan Rank
Terrible pharmacy, they are so rude. On their hours it doesn?t say they close for lunch but they do anyway at random times. They put a stupid sign saying back in 20 min. No one knows when the 20 min started because they are so vague. 6 people all came to the pharmacy and said the same thing: their note is unhelpful. If they close for lunch (which they can) put it in your trading hours like every other organisation so people know. I drove 20 min to come here because it said it was open. The lady on the phone was so rude- I couldn?t believe it. Why does no one hold them accountable.
October 2022 by Jane York
EVERY TIME I use this pharmacy I find the staff RUDE, unhelpful and unfriendly. Will be changing my nominated pharmacy as soon as I get my prescription.
July 2022 by Helen Davey
Rude and unhelpful! My mum went to get eye drops for me but picked up the wrong ones by mistake. They did not want to change them even though they had not been used! We will never use this pharmacy again.
July 2022 by Dean Ratcliffe
Worst pharmacy I have ever experienced, never have prescriptions in, faded and out of date stock, unfriendly they don't deserve to be in the village
June 2022 by Paddy Black
Zero stars if i could. Price Gouging customers on basic over the counter medications that GP's no longer do prescriptions on. Disgusting behaviour putting profit over service and making the cost of living crisis even worse. Awful
May 2021 by George Walker
pharmacy init, does the job. These reviews are just people expecting the world. Just grab ur meds and leave fgs
