February 2024 by Stan Humphries
They will lie, try to overcharge you, ignore you and send constant invoices for stuff you didn't have.Avoid at all costs, very horrible company.
December 2023 by Lara Galliford
Went to collect a floor sander as per online order, money has been taken from account. Arrived in store and told they don?t have any of the stock. Been told will be contacted regarding a refund. Shocking that moneys taken from your account before they can even check stock levels. Will be escalating.
September 2023 by Helen
Hired a hose and pressure washer online. When I arrived to collect my order I was told by a staff member that no stock was available. At no point had HSS been in contact with me to advise me there was an issue with my order. Took three attempts and three weeks to get a full refund via the online chat. I'd recommend avoiding this company, terrible service.
September 2023 by SM
often left standing for a while, however they do help you with the machinery which is good. In fact they are pretty helpful
September 2023 by Nomad Paintball
After trying on two separate days to call in myself, we got the apprentice to do it the third attempt just to see how long HSS Bedford would keep people on hold for?. 42 minutes, 18 seconds? in a weird way I?m kind of impressed! Still, hired from Brandon Tool Hire instead
March 2023 by Kim Tatham
Very helpful staff
December 2022 by Roxin Nedelcu 13RO
Perfect place to rent any tools that you need. Simple procedure and fast. I found HSS hire the cheapest £ tool renting on the area. Thumbs-up for HSS
November 2022 by Tim Joyce
First time customer was very happy with my experience
July 2022 by simas lukosevicius
Hired disc cutter for a weekend for £19 been provided with dirty tool, returned as dirty as collected and been charged £20 for cleaning. Never to use again, if i could i would leave -5 starsMy suggestion if you can hire tools elsewhere and avoid hss.
June 2022 by Thomas morgan
Great service and friendly staff
October 2021 by Dan Young
Called 5 times and left 4 voice mails for a collection of a scaffold. No one has returned the call. Hss can find the scaffold them self when they come to collect it from site as I have been more then co operative. Wouldn't use these guys again!
April 2021 by James O' Connor
Please go somewhere else for your tool needs. I picked up a saw on Friday for the weekend. The guy was rude for no apparent reason. Same guy was there when I dropped it back on Monday morning. Even more rude. For no apparent reason. At least hire people who are friendly with customers. I need to hire the saw again for another weekend as I did not finish the work. I will be going elsewhere however.
April 2021 by Alexandre Teixeira
Hired a belt sander on two different occasions, and on both occasions the customer service was great.
