December 2023 by Tim Gilbert
Excellent service
August 2023 by Richard Oakley
There must be some in house rule to be as miserable and unhelpful as possible in this peculiar 1970?s throwback. An impression gained over the years since I last had to go in there, four people sorting scripts in view of customers and one person stacking lavender bath salts while customers wait to be served. Come on girls, crack a smile eh
July 2023 by Rosie Brice
I popped in here for some advice last week and the staff couldn't have been more friendly, helpful and knowledgeable thank you. I've now changed my prescriptions to come here very impressed.
January 2023 by Charlotte
Front of house are not very friendly and seem un-experienced in customer service. When previously asked for advise, I felt they didn't try to help or ask the pharmacist.
October 2022 by Simon Carter
Herbert & Herbert are very good and provide my repeat prescriptions with considerable efficiency.I don't come into the Clapham branch very often but booked a COVID booster there this week. Queuing for the appointment was generally very well managed in this pharmacy, which relatively little space for a counter queue and a COVID booster queue.Thanks to everyone at Herbert & Herbert for looking after me over the years and running a great prescription delivery service.
June 2022 by Amelia Maskell
A lovely friendly pharmacy. It?s sells everything you want from your medication, to hairbrushes, shampoo, sawing kit, makeup to gifts and cards. Staff are friendly, who are always happy to help. They except cash and cards, but cards can be slow as they only have one phone line so you often have to wait. It?s not ideal for wheelchairs or pushchairs but I think you can get in and to the main counter but getting around the shop might be tricky. There?s plenty of free parallel parking right outside. I would highly recommend.
March 2022 by John Garratt
Quick service
January 2022 by Jonathan Young
A small pharmacy. We got our booster injections there. Everything was okay. Not a posh place, but nice enough.
December 2021 by Ann Marie Baker
Always friendly and believe in supporting my local chemist
November 2021 by Karen Matthews
After the most horrendous negligent experience of not being seen by a Doctor over a long period of trying to make an appointment at Priory medical practice Clapham encountering hostile, unhelpful receptionists along the way, not to mention an elusive ambivalent Doctor - I sought help at Herbert and Herbert chemist. I wish I?d gone months sooner. The pharmacist and the team are all exceptionally positive and extremely knowledgeable and helpful. The pharmacist recommended two products for my health issues both of which worked brilliantly. Yes you can get prescriptions at Sainsbury?s Clapham but you won?t get the service or hands on willing experience of a team that genuinely wants to help you. Lots of great make up, beauty products and other useful items for sale in store too. Easy parking outside.
May 2021 by Sally Coker
I lived in brickhill for years but docs in Clapham so have used this chemist for a long time preferably to my chemist in brickhill... I have just gone onto web site cos i ve now moved to Clapham and my doctor will be sending my repeats here.wheni saw a score of 3.7on reviews I felt I mus t post my expierences .I love this chemist the pharmacist s are always so helpful.the staff are friendly and the store well stocked and resonably priced . I am so.happy that this is now my local chemist . Highly recommended
March 2021 by Julie B.
I love this chemist. The pharmacist and staff are always very kind and helpful. The pharmacist is very knowledgeable and offers good advice when asked and will do her very best to obtain prescription items from her sources if she can. The items in stock in the shop are varied and good value. I highly recommend this pharmacy.
March 2021 by MC Productions
I am a 37 stone man not well with high blood pressure and heart problems and diabetes and today my prescription was sent back to the doctors as a family member is a know shoplifter. What has that got to do with me I am housebound not been out of the house in a year I am not a criminal so how can me and my carer girlfriend be banned from a chemist for someone else's actions this is discrimination.
March 2021 by Adrian Cooke
Asked for Lamisil cream but was given Lamisil gel by mistake and had to point out the mistake: podiatrist has instructed me to buy cream and not gel
April 2019 by Sammie G
Rude! Unhelpful! Disrespectful! I will never go back after my terrible experience here! The chemist refused to even look at me when I approached the counter with my prescription she (the chemist) was chatting with a salesperson who was pitching her a product so I waited. But the chemist reached her hand over to me, as if to ask for my prescription but she did not even look at me or say a word to me, she took my prescription round the back while sill talking to the salesman. Shortly after, she called my name across the shop so I approached the counter, she continued to ignore me and I saw my medicine on the counter. She did not tell me any information about my medicine and she did not let me sign the prescription form at any point. She didn't even say a word to me. I had a few questions about this medication which I wanted to ask but when I tried to ask her she looked at me for the first time with an angry glare as if to say I shouldn't interrupt her conversation, which by this point, was just gossip. She snapped yes no answers to my questions, then when I asked if I should take 2 pills at night if I had been unable to take 4 pills evenly through the day she shouted at me that I should just not forget to take them through the day and she went off about how ridiculous I must be if I could not even manage to take 4 pills evenly through the day. This was the only thing she said to me at all through the entire transaction other than yes or no to my questions, despite at first she wouldn't even look at me and I left feeling very personally offended, it was a very rude, negative interaction which did upset me.