January 2024 by Al B
I food a click and collect, all was swift and efficient..
January 2024 by ???? ?????
It says it?s open, I arrived and it?s closed
December 2023 by saulius Radzevicius
people, don't buy a car battery from that store. They sell old ones than the packaging gives a 4-year warranty, and after that the battery doesn't work and they don't change it, they say buy a new one, a scammer
November 2023 by John O'Driscoll
Great service.. very friendly
November 2023 by Kudakwashe Zhanje
Excellent customer service.
November 2023 by Vince Testa
There appears to be quite a few negative reviews, however, I received nothing but great service when I ordered an Air Flow Meter for my BMW.Despite a delay from their suppliers, I can only state that both Frank and Jazz dealt with my order with courtesy and professionalism.I was kept updated with the delivery time, and true their word, I picked up the part at the time I was told it would be in the next day.Its easy to make a complaint, but fail to see the greater good in making a commendation..............because recognition breeds repetition.Well done to Frank and Jazz, you're a credit to Euro Car Parts, so please keep up the great service.
October 2023 by erin jeffers
If you want good customer service, you won?t get it here. I?d previously bought a battery from Euro car parts Luton which was faulty. It was completely flat, and held no charge when we attempted to charge it so it was completely useless. My boyfriend brought the battery to the Bedford branch as it?s closer to me and explained the situation and asked for a refund. The manger there refused, saying that because we had used it he couldn?t do the refund. My boyfriend explained how the battery was faulty and we had no choice but to test it out How else were we suppose to know if it worked or didn?t? The manager still refused and it started to escalate. My dad then arrived to which the managers attitude suddenly changed and he?d seemed to have a more understanding perspective. He agreed to take the battery and charge it for us over the weekend to see if it had any defects and would call us to tell us what happened. Monday came and we had no call, my dad phoned them 3 times and finally the manger spoke to him and agreed that the battery was faulty and that we?d get a full refund. They made the whole situation extremely difficult when it was very clear what was going on. From Luton selling us a faulty item, and having Bedford complicate the situation I can say I?ll never be using Euro car parts again. Don?t waste your time and money here.
October 2023 by Hugh Mor
Just plain rude unhelpful staff. They don't try to assist unless it conforms to their parts database system. No flexibility to try to advise parts based on model and description- just talk over you repeating same thing.
October 2023 by subhan sheraz
Very bad experience,always rud behaviour on the counter,extremely bad behaviour,
October 2023 by Alex Wright
Mk's branch sold me a used battery as new, came to Bedford to resolve it, swapped it out no questions asked and even tested the new on for me without asking, great service ?
October 2023 by Lord Inter
it's euro car parts, they sell car parts, you want good service go to a restaurant, want people who know cars and car parts, come here lol
October 2023 by Rob honda3
Happy with the service provided and had the parts I needed
August 2023 by mark barber
Bad service bad attitude the sing on the vans says all parts for all cars instead of some parts for the most popular cars I live just down the road and used the dreadful place for years and after my last visit I'll be driving across the other side of town to beds battery in future they sell car parts and all manner of things engine related if I ask for gasget paper I get gasget paper euros don't know what it is if I ask for 2 stroke oil I don't get asked for the reg no.Don't be fooled by a lower price the quality of service and products is also much lower
August 2023 by Anonymous
Terrible customer service. We are paying you money for you to talk trash to customers. #ditcheurocerparts
July 2023 by Joe Orza
Pre ordered parts on click and collect but still had to wait a 30 mins for them when I got there.
