January 2024 by Sandra Crouch-Pettitt
Very helpful and efficient.
January 2024 by Burger boy
Excellent customer service, helped sort a nice mattress to suit my daughter, and were very thorough in the buying process. Definitely recommend
December 2023 by Jade Bennett
Roxana was extremely helpful, patient and full of knowledge of the different mattresses. We were very happy with the overall service that after discussion we went for an amazing investment towards a better sleep!Thank you dreams, thank you Roxana!
December 2023 by Andy Gumbley
Staff are good and knowledgeable. Not too pushy with the sale either, this resulted in us buying at the store.
December 2023 by Gerald Carr
Very professional, friendly, informative.Very good service from Bed Expert, Cathryn?
November 2023 by Victor Stewart
Our first visit with Cathryn was very helpful and we promised to come back when ready to order. As she was on holiday today we were seen and dealt with Mo the store Managerp First class handling of our order and payment and delivery arrangements. Thank you so mucc.
October 2023 by Darren Stevenson
Showroom people are helpful and knowledgable. It?s the company itself and the insurance they sell which are a waste of space. My mattress that I paid £900 11 months ago is a saggy mess, although because it hasn?t sagged in the correct way for their tests, it?s completely fine. I have had to buy another mattress as it?s unusable. The insurance company use a piece of string to ascertain if the mattress is unsuitable, how scientific can a piece of saggy sting be? Basically in the insurance is a joke. I?m taking it legal, please bear this in mind before you buy from them. As in the photo, 50mm without anyone on it and there is no problem!
October 2023 by Claire Etty
Amazing experience when shopping and purchasing a new mattress. Loved the sleep match machine. Cathryn was brilliant so friendly taking the time with us to explain our options and listening to what we needed. She gave us pillows to try out the mattresses the sleep match machine paired us with and offered us refreshments. Great shopping experience Cathryn is a credit to your team at Dreams in Bedford.
September 2023 by Tia Clifford
From the moment we walked in staff were friendly and happy to help. We were served by Cathryn. We told her roughly what we were looking for and what we could afford and she immediately knew what to suggest. Every bed/mattress we tried was spot on for our requirements and gave us options to pick what we liked the most. While we were trying out beds/mattresses Cathryn was incredibly helpful and so so so lovely. Shopping with her help was stress free and a lovely experience all round. It way mine and my partners first time buying a bed/mattresses so we were unsure of what we needed and what would be best. Thankfully we have Cathryn to help us and we ended up picking a bed and mattresses that fit our price range, requirements and style.The payment section of shopping was quick and easy. The manager at the store and Cathryn were very knowledgeable and helped us apply the best discounts for our purchase. We are a young working couple moving into our first home so we were beyond grateful for their time and diligence in finding us the best deal for our dream bed! We are so happy with the whole experience and have already recommended the Dreams and the Bedford branch to friends and family. We will not be buying beds/ bed related items from anywhere else!
June 2023 by nikki T
A great experienceGreat customer service and all staff were very friendly... the sales assistant was vety informative and help me pick the right bed to suit my needsSatisfied customer
June 2023 by James Hill
Excellent Service from James in Bedford. Talked us through our options regarding mattresses and pointed out a very similar mattress at a much better price.
June 2023 by Christine Scott
Was pleased with the customer service and my bed being delivered without waiting to long
May 2023 by Moira Walker
Excellent customer service from Mohammed very polite and very knowledgeable meeting all our requirements.
May 2023 by Phillip Britten
Excellent friendly service
April 2023 by Beryl Lewis
Went into The store today to purchase a mattress,i was seen by cathryn,who introduced me too the sleepmatch.she was very patient and friendly gave genuine advice.thankyou cathryn.
