March 2024 by Nigel Parker
Very professional service! The investment in the latest technology is very impressive. Mr Donne was happy to explain every step of my extremely comprehensive eye test.
January 2024 by James C
Excellent service. Small and efficient. Would recommend
April 2023 by David Hellyn
Really good opticians. Excellent service and advice. Good stock of frames, very friendly and helpful staff. Definitely no complaints.
April 2023 by Donna Stokes
Vert friendly, knowledgeable, and caring they are the best
April 2023 by Paul Page
I have been a patient for year's now and they are fantastic.I have moved to Norfolk but I'm still staying with them.Highly recommended if You are looking for an Opticians.
April 2023 by Heather Cornick
I was in the care of Simon Browning for many years and the merger with Simon Donne has been such a positive experience. My experience this week with Saira has been nothing less than outstanding. With the aid of the superb equipment they have, she noticed the tear in my retina and sprung into action to ensure I was referred for emergency laser treatment which was done within days! Saira went above and beyond to help me and a special mention also to Shirley for all the running up and downstairs delivering messages!!The best Opticians ever and I cannot recommend them highly enough.
April 2023 by Ken Oliver
Recently bought hearing aids - excellent quality and service. Fully recommend. Then put them through washing machine - no good. The audiologist Kaz got them fixed outstandingly cheaply - working again can hear very clearly. 6 out of 5 stars!
April 2023 by ian pettit
What a difference my new hearing aids have made to my life thanks to Kaz Shiraz and all the friendly staff at Donne & Browning . I highly recommend a visit to them if you are having hearing problems thanks again !
April 2022 by Mark Dathorne
Excellent opticians that have served me well for several years & will continue to do so. From the lovely service to a grand choice of spectacles plus contact lenses. Definitely recommended.
April 2022 by Denise Nickolls
Excellent service once again from Simon Donne and his team. My husband and I have been looked after by Simon for over 20 years, and have no hesitation in recommending him
April 2022 by MARIANNE BADDILEY
The optometrist was so helpful and kind. So the 3 stars are for her. The aftercare was abysmalHe printed off a piece of white paper and that appeared to be it! I asked him about new lenses Oh did you want new lenses? I explained I wanted to keep my frames and none too gently showed me they could break so it would be at my own risk. They are Tom Ford lenses! Do you have a second pair of glasses he asked me as we need to send them away to have the lenses fitted! No of course not! I told him when I was a customer at Archibald the lenses were ordered and fitted while you waited. We don't do that here he told me. He just stared at me! So now I have to shop around for new lenses. Unfortunately I won't be returning
April 2022 by Karen M
Just brilliant Opticians. Recommend people here all the time and they always agree there's no comparison between this practice and the well know high street brands.
April 2022 by Eve Oliver
Have used this opticians for years, and it's always top service and very thorough. Recently used their audiology department and have been blown away by the fantastic personalised service. I would (and already have) recommend to family and friends.
April 2021 by Kevin Fee
Just to say I have been a customer for over 30 years. Totally satisfied for the whole time. No better for service, skill, perfect staff and excellent advice. I can't recommend highly enough.
April 2021 by maggie constable
I went for my follow-up appointment today and was treated with fantastic assistance and thoughtfulness yet again, by Jane and Sophie. This is how service should be given in that lovely, old-fashioned way, taking time and care.Compared to other opticians in a large Nottingham-based company (recently bought out unfortunately!) the service in Donne and Browning is exemplary and one does not ever feel rushed. Yet again ,Simon Donne (part owner) was very thorough and solicitous with exceptional personal skills and totally the opposite of patronising, a rare quality in many practitioners, even allowing for stress/time factors.Thanks all. I have now switched to your company and would warmly recommend Donne and Browning to all, but particularly tooto folk who need time and extra support, witness those more mature customers being assisted whilst I was in the shop.Bravissimo, Donne and Browning!Mille Grazie,Maggie Constable, a grateful customer.30.07.20As a follow up to the above appointment I went for an eye test on 11Sep. Staff welcomed me like an old friend, particularly the lovely Jane, who started looking for nice but good value frames for me as soon as I asked. She's a star and always smiling!Simon Donne, as charming&polite as ever, showed me his super techno machinery, which I sat at easily for a full check, and afterwards he talked me through the amazing pictures of my eye, my retina etc He was prepared to talk me through all the pictures calmly and without condescension. I posed other questions, which he answered readily and with good humour. He is so reassuring, understanding and kind. Always an absolute professional.Susan, Practice Manager, was such fun and so clever at picking out the right frames for my face and personality! Very intuitive. She and Simon guided me in terms of lens type and sun protection. Very useful. Other staff acted as support judges giving thumbs up or down to each frame tried! Where else would you get such incredible service!?The superbly kind Caroline went the extra mile, well in fact several miles(!), to actually deliver my 3 new pairs of glasses to my home at 7.15pm. Unbelievable when she has a family, and a life to live!Thanks once again all. I highly recommend this opticians. How could you go anywhere else?! 11.09.20
