April 2025 by Dave Wiggins
Seriously understaffed. The one member of staff working the entire shop floor at the time I visited was abrupt and quite rude to queuing customers.
There?s apparently only one queue now for both the checkout and the post office counter, although this wasn?t previously the case. You?re not told this until you?ve been queuing for the post office counter for a while, meaning you then need to leave that queue and start queuing again in the checkout queue. For the same sole member of staff who is trying to service both the checkout and the post office customers.
It?s ridiculous, but these staff shortages are starting to become the norm nowadays it would seem.
February 2025 by Patrycja Dlugokecka
They staff is rude and they don?t really care bout opening times 7am still close
January 2025 by Maz Albrecht
Mostly really friendly staff, good deals, all around a good place to shop.
December 2024 by N DP
Incompetent, ill-mannered and uneducated staff members in charge who do not possess either the skills or kindness &respect needed to deal with the paying public who expect a service upon entering a store, not a dismissive attitude and crude language by staff to each other and the customers. The younger employees outshine the older employees who are downright insolent, bad tempered and lazy.
October 2024 by Charles Taylor
They're very convenient and helpful...when theyre there. The self checkouts constantly breakdown or have a moment on the scales and 9 times out of 10 there's no staff around to reset it or serve you at the checkouts. No wonder they get broken into all the time. People know that the staff are never there
September 2024 by tina davies
If you arent Uber or Just eat YOU dont matter !! BE VERY CAREFUL CO.OP YOU HAVE COMPETION dont get yourselves forgetting LOCAL people HORRENDOUS service today
July 2024 by Trudi Tayeg
I went into the Co-op shop to post a letter recorded delivery. Waited a while and a member of staff asked her colleague to help her. She did. The man, who appeared to be in charge shouted across the shop and told the staff member to get back and do her job. He was aggressive and intimidating. He clearly hasn?t been on any form of staff management training or if he has he hasn?t put the learning into practice. Im sure it was embarrassing for customers to hear this approach. I certainly felt awkward. I have no issues about showing or telling staff if they need to change the way they work but in the appropriate environment. I trust staff (managers) know where this should be done and it?s not in a crowded shop?
April 2024 by Oliver Barron
Majority of the staff are friendly apart from the small asian lady who is extremely slow,rude and makes up lies regarding services and products if you want something that she's not able to do. Rather than admit that she isn't familiar with the request she'll lie to you....
February 2024 by Marc Hutchinson
Store always closes an hour early, staff have no interest in customer service. Must be a franchise as they seem to make their own rules
February 2024 by Pawel Papierz
Shop was close 9:45pm
November 2023 by Amanda H
Store now closes at 9pm, the staff are not very professional, the Post Office is usually CLOSED. And if you need electricity or gas top up, the machine is not very good, with the staff saying its the customers top up card or key being the problem. I would rather walk to queens drive co-op, for a better service.
October 2023 by Grayson Walton Hart
Most of the staff are rude except from the younger ones, had to wait for post office for 20 minutes even though there was no cue
July 2023 by Craig
Love this shop the staff are so kind and helpful
May 2023 by Paul Jenkind
Bad management staff that don'tGive a tossStretch your legs go to the queen's drive oneWere they actually have some kind of enthusiasm serving you
February 2023 by Bill Hawke
Shop and staff good during the day mornings a nightmare one member of staff is lazy,rude,and keeps people waiting I wish they sack her that's why she does mornin nobody wants to work with her
