June 2022 by John Himlin
To have the attedant pay perticular intress of my need,s was absolutly great . My need,s were met in every way .. which included being given a box for my old shoe,s as i wanted to continue wearing the new shoe,s . To have the right fitting shoe,s you must visit clarke,s to get your feet mesured correctly for healthy feet .. defo 5 star,s
January 2022 by Gabriel Richardson
Rishi was superb - explained all available stock, sourced the shoes I'd requested efficiently and without delay and beyond this, he then presented me with a pair that I hadn't even previously considered and that ended up being the pair I left with. All of this within a matter of about 10 minutes which is just my style - a fast shop is a fun shop! P.s I NEVER leave reviews but felt I must on this occasion as customer service like this is increasingly underrated and non existent. Thanks again Rishi
January 2022 by David drozdziol
Store is very clean and staff are great. My only reason for not scoring 5 stars is they have nothing in stock for my sons school shoe size in shop or online every pair we looked at no stock
November 2021 by John Burgess
I don't like it when sales people 'pounce'! There are ways of making sure customers know they can ask for help and ways of putting customers off - this was the latter.\\nDidn't think much to the stock on offer.
September 2021 by SwayZs frodo BTW
Had an appointment for the children's school shoes. Didn't have to wait at all. The young lady serving me was lovely and friendly and patient. Not a huge choice for the boys in their sizes but we did get a pair, probably a blessing in disguise!
September 2021 by ROB BROOKS
Although it was very busy when we went and we didn't realise that it would be advised to book a slot, we had to take a ticket and wait for our number to come up on the screen. About 45 minutes wait. The member of staff that served us was brilliant very helpful and friendly, service with a smile. Left with a happy little girl with her new shoes.
September 2021 by Robert Campbell
Booked a time slot for a child's fitting service but had to wait an awfully long time (over one hour), it seemed to be a little understaffed today for what was clearly going to be one of the busiest weekends of the year.\\n\\nThe assistant who served us was friendly, professional and informative.
September 2019 by thehappyhill 2nd channel
It was very busy has children getting shoes for going back to school. I ask how long will I wait and they said about 20 25 minutes. It was about 15 minutes so it was very quick and got done and they was very helpful.
August 2019 by Margaret Underwood
Good selection of school shoes with friendly, helpful staff
August 2019 by Mark Dathorne
Prompt and excellent service for a busy Sunday nearing school return hence the annual summer charge for new school shoes & trainers. Impressed by the serving staff at the Retail Interchange branch. 20% discount on the trainers & free home delivery as the size was not immediately available in store. All good!
August 2019 by Ashley Brooks
Clarks shoes are great, you get what you pay for. The service in store, if you're an adult, is highly variable from sports direct grade all the way up to excellent. Pot luck.
July 2019 by Christine Woodgate
Went with my daughter to change my 2 yr old granddaughter's sandals. This was her 3rd visit to the store. The sandals had rubbed so badly that her heel was bleeding despite my daughter repeatedly asking them to check the shoes that morning. She was made to feel like she was making a fuss over nothing. We did see one lovely lady but unfortunately she was not in today. The complaints department were dismissive I will never give them my business again.
July 2019 by Rosemarie Willoughby
Service was fabulous and staff super helpful
July 2019 by Suzanne Davis
Great service staff friendly and I love a sale!!!
March 2019 by Lak Ubhi
Very professional and excellent service by Djarnee. She is absolutely superb. It is quite surprising the amount of training they have to undertake for fitting of children. Nice store, well laid out. Great customer service. Credit where credit is due. Thank you
