October 2023 by Paul Clubley
Walked in, needing assistance with my account. Competent young man gave me help on self service machine. Business concluded satisfactorily.
August 2023 by Chandrin Katuwawala
Barclays made their money by loaning money to the slave traders of West India, they keep this quiet obviously.
June 2023 by Matt Etheridge
Excellent
June 2023 by Alistair Moss
Very helpful staff. Better than any other Barclays branch I've used.
April 2023 by Dolores Johnette
Accept my endless gratitude
March 2023 by James Ford
Poor service in branch
February 2023 by kasia frackowiak
Very poor service ?
January 2023 by fen
Incredibly rude bank staff who do not appreciate customers with mental health problems or disabilities. A relative of mine has difficulties cannot use a machine and needs to verbalise his problems/needs, yet when he tries to speak to a real person, he is treated like a villain. It's clear the counter staff have no interest in actually helping as most customers are stopped before they even reach them and almost forcibly directed towards the machine. Disgusting behaviour. Please let customers go to the counter to talk to staff (who are PAID to be there) if that is what makes them more comfortable without treating them like a burden or a nuisance. This seems to be a universal Barclays issue and they will lose people because of it. I already know several people who have switched to Nationwide just to have some very basic human interaction. Appalling.
December 2022 by Lashesbyzoe2
Bank is so bad don?t know how to do anything they were so clueless
October 2022 by Ash Laurent
Incredibly rude bank staff who do not appreciate customers with mental health problems or disabilities. A relative of mine has difficulties cannot use a machine and needs to verbalise his problems/needs, yet when he tries to speak to a real person, he is treated like a villain. It's clear the counter staff have no interest in actually helping as most customers are stopped before they even reach them and almost forcibly directed towards the machine. Disgusting behaviour. Please let customers go to the counter to talk to staff (who are PAID to be there) if that is what makes them more comfortable without treating them like a burden or a nuisance. This seems to be a universal Barclays issue and they will lose people because of it. I already know several people who have switched to Nationwide just to have some very basic human interaction. Appalling.
August 2022 by Emma ?Em-133?
Counter service is closed on a Saturday. Doesn?t say this on the website. Website shows branch opens at 9.30am on weekdays but the counter doesn?t actually open until 10am.
July 2022 by Paul Astridge
A bank shut on a weekday what a joke!!!!
June 2022 by Ben ?B-Easy? Peller
Saturday morning and no cashiers and a line 20 people long, what kind of nonesense money saving silliness is this.
April 2022 by Take Refuge
No counter service at times when people who work full time jobs can actually use it! Disgraceful
March 2022 by DMC
The staffs were somewhat helpful and kind but some other days, them were asking me silly questions as tho it bothered them when I get in there. Sometimes they tell me that I can/should do it at home and no need of coming here.What's the problem if I do it there instead at home? and what's the problem if I need an assistance? are they not paid to assist others while they're there? I wouldn't wanna hear silly questions like: "do you often come here?" or "next time do it at home!" I think a Spanish-British lady asked that to me and another lady I think who was Polish-British.Anyone can come in as long as they're registered in the bank. No one should feel intimidated or uncomfortable for such questions. That is it!
