January 2024 by Cazzaandco
Tiny tables crammed together, they did suggest moving to a booth that was much better. Ordered food, missing items, took a while to find someone to rectify - missing items came quick enough. No spoon for ice-cream, she ate it with a fork (considering the time it took to fix missing items she decided she didn?t want to wait on a spoon - turns out ice cream isn?t good - lots of ice crystals so didn?t eat it anyway - they did take it off the bill). Toilets are absolutely vile - some liquid on the floor, stinks of urine, with a layer of dust on everything - made me concerned about cleanliness of kitchen when it?s obvious toilets aren?t being cleaned properly. I?d went to toilet first so decided not to order / eat anything. Staff are lovely.
November 2023 by Lizzy Pittock
The service was outstanding. I received some bad news just as the food arrived and without making a fuss the staff noticed and moved us to a more private table away from the main crowd and gave us some space. The food was really good and its a great place for coeliac friendly gluten free food.Dietary restrictions: Great for gluten free options
October 2023 by Miller Watson
Nice wee desert place. Very filling, so whilst it maybe appears expensive I can certainly say it is value for money in terms of overall quality and portion sizes. Bottomless soft drinks too. They also offer savoury options, which I shall be trying next time.
September 2023 by Vikki Mackie
My first time in stack and still ever today. We didn't wait long to be seated. The server explained how to order where to find out table number etc. The app was easy to use. Food and drinks were served within 10mins. We both fully enjoyed our choices. Everything was fresh. The pancakes where nice and fluffy. We will definitely be back. Everyone was so pleasant and smiling. 10/10 for food and service.
September 2023 by James Monteith
Absolute fantastic service. We stopped in early today. The server took us to a table explained how to order on the app told us our table number. Fantastic start. 5 minutes later again asked if we were okay and if we needed help. The food came same time as the drinks. Excellent. The server again made sure everything was okay. I've not had service like this for a while. My experience was actually so good that I went back and told the manager. Will definitely be returning and telling friends to try it
July 2023 by angela heeb
Food is always outstanding, staff is briliant, and they don't flinch if you ask for Glutenfree Pancakes (taste same as normal pancakes). Price is affordable, and you get a good portion.Vegetarian options: lots of options including Vegan, Glutenfree and Dairy freeKid-friendliness: always lots of kids on the weekend for breakfast. Kids MenuParking: Lots of ParkingDietary restrictions: lots of options including Vegan, Glutenfree and Dairy freei order Glutenfree Pancakes and they are delicious and lots of options
July 2023 by GaryM4528
There's so many combinations of meals here. But, whichever you pick, the ingredients are fresh and the combinations are delicious. And they always seem to recruit great staff across all their restaurants.
July 2023 by chris mcgrady
The staff are polite and friendly. Observed them being very helpful too to a member of the public.The pancakes are delicious, very well presented and filling.They cater for special food requirements. Have protein pancakes and vegan ones too.Child friendly.Kid-friendliness: Kids menus are available and reasonably pricedParking: Next to shopDietary restrictions: Cater for daily free, vegan and other
July 2023 by Lorna Murray
I had the double stack toffee apple with coconut ice cream, which was delicious and filling. Quite expensive, so would go for a treat, never mind the thousand of calories in it!!!!!Vegetarian options: Didn't love the choice of vegetarian savoury options, but the sweet ones had loads of choice.
July 2023 by Jessica Gentles
Was quite busy but the food was really good! Definitely recommendDietary restrictions: Lots of different options to include or exclude to ensure everyone can eat here
May 2023 by Melissa McKenna
First time visiting stack and still and it gets a 10/10. We didn't have a reservation but were greeted as soon as we walked in and shown to a table. We visited late morning and it wasn't too busy. There are loads to choose from with both savoury and sweet options. We ordered using a QR code, which was on the menu, and our pancakes were brought out within about 10 minutes. Service was very efficient, and the pancakes were unreal, I'd definitely visit again.Parking: Parking available directly outside or there is a multistorey carpark about a minute walk.
May 2023 by Andy Goldie
Shown to table really fast, good welcoming, told to use the website to order - extremely faffy when you've got a 7 month old. Tried using it three times and if you pressed back at the wrong stage you lost the full order. Gave up and asked to just place order with a person - understand why trying to get people to use the website for keeping staff time for cleaning tables etc but took 10 minutes to fail using the site due to some bad design when ordering a lot and holding a child at the same time..Being able to pay at the end with your phone - great, having to place your order - should be optional instead of forced until they see you having issues with it.Order placed, food out rapidly and REALLY good. But also really expensive, £50 for two people with two pancakes, two drinks and two sides (sides were just tater tots)Sat for ages waiting for anyone to clear table and get the bill cause it wasn't already paid for via the website, asked for left overs to be boxed and was just given a box. Not 'really' an issue but service first restaurants and chains do it for you otherwise it comes across they don't care much.Shame cause we really liked the food, just seemed really expensive for what it was and was really lacking on the service front. Heard 3 members of staff moaning about other customers and other members of staff.Would come back for food, but now wouldn't due to service we experienced. Had friends who said service was good so maybe we just had an off day for some staff.
April 2023 by Exploremore94
We came to the fort for some shopping with our little dog and it seems this place is the only dog friendly restaurant at the fort and omg it was amazing! The girls who served us were lovely and very helpful and the pancakes and sides were amazing too. Will definitely be back!
March 2023 by JohnandLita
For vegetarian dishes it?s good, for something sweet it?s good, but for meat, it?s Halal ?!! Except for pork. Certainly won?t be back .
March 2023 by Peter Gallacher
My favourite place to get pancakes. The super food double stack is awesome. Service is good, people are always available when needed and the food comes out fast!Facilities are good too. Each cubicle is private, clean, and spacious. The accessible bathroom is also easy to get to.I wish I lived nearer, I'd be here much more often.Parking: Parking all over the place, and Electric car charging available in the multi story car park.Wheelchair accessibility: Plenty of open space for a chair to move around and to get into a table. Easy access to the bathroom.