I gave it one star because you cannot rate it lower . Customer service is a joke . Store is is a joke. AVOID THIS COMPANY . Use at your own peril.
Have been trying to get a shower mixer tap failure resolved(mixer failed within 1 week of installation) and no one is answering phones or emails.
Terrible service ,would never... read full comment
April 2017
Absolutely appalling customer service. It's taken over a month and 8 emails to try and resolve a problem with my taps. They repeatedly give different excuses and are quite inconsistent in their responses. Local branches are unable to offer replacements so the customer has no choice but to go through their head office. You... read full comment
February 2017
Terrible service, just cannot get through. Been waiting in the queue listening to such awful music for over 14 mins now, still the same recorded message. How frustrating. I would just like to be able to talk to somebody who can give me answers to my questions that I have regarding replacement faulty products! Will not... read full comment