December 2022 by Rachel Kingdon-Saxby
Absolutely appalling customer service and patient care. My daughter was referred from NHS 111 and not only was the referral process completely useless, the staff were rude and dismissive. Disinterested, unhelpful and zero compassion. A private practice profiting from the challenges faced by the NHS. I will never use them again. Truly awful.
October 2022 by Denisa Iusan
I have been here 5:54pm and they closed the shutters seeing me coming. Literally fuming right now
October 2022 by Alexandra-Denisa Iusan
I have been here 5:54pm and they closed the shutters seeing me coming. Literally fuming right now
July 2022 by Wendy Allnutt
Been waithing a week for a prescription that they claim not to have. The doctors said they received it on 27th June at 4.20 and have claimed for it. I was told by the idiot behind the counter that they hadn't had any prescriptions for me since Apr That is not true. I have had at least 2 since them. I need my meds but these people are either incomor liars.
July 2022 by Erika
The staff are friendly and knowledgeable, but the wait times are horrific. First covid left them short staffed, then they had a new computer system to get to grips with. I've no idea what the problem is now, but whatever it is it needs addressing at once. As a customer it's frustrating and without meaning to you get techy, the poor old staff do their best and no doubt have to bite their lips. I think a time and motion study is due to assist the staff. So come on LLOYD'S Pharmacy management, help your staff out of what must be a diabolical situation.
July 2022 by Andrew Hay
Ditto Erika, the previous reviewer - seems chaotic within the pharmacy. On the six occasions I have collected repeat prescriptions in the last year, every time I have waited five working days from requesting the prescription and every time I have had to wait at least an hour in the pharmacy on collection or had to return the next day.Management - pull your finger out and help the staff and its customers, otherwise you will lose my custom permanently.
March 2018 by Roo Loo
There are TWO Lloyds Pharmacies within 4 shops of each other and their opening hours are both different. Their IT back office systems are not synched so they are unable to coordinate prescriptions with each other .
January 2018 by Ian White
Main branch in the town set in the old High Street. Had the usual range of additional stuff you find in most pharmacy chains.
The staff are friendly and very helpful and in my experience this branch and the dispensary a few doors down are very efficient compared to most branches of Lloyds Pharmacies.
January 2018 by Rob Garnett
Good choice and reasonable prices
October 2017 by Paul Robinson
They call this "The Big One" and by Jove you know they are right, this is "The Big One" ! It is all you could ask for in "Big". Big by name and Big by nature. Hear the sailors cry "Big Ahoy"!
October 2017 by waseem arif
Only bqd thing is there is not enough parking qjd sometimes when you really need something you can't fine place to park.
September 2016 by Samantha da costa
2 pharmacies in Risborough run by Lloyds. This is the bigger one and includes a make up counter. Clearing laid out with a good range.
