March 2021 by Kev C
Worst pharmacy experience in Aylesbury - Always have to queue for at least 20 minutes before being served and the turnaround time for prescriptions is several days... poor.
December 2020 by Anthony M
Polite young girl opened on time (Just!) but couldn't let me in as the Pharmacist hadn't arrived. She did arrive about 5 mins later, casually strolling in, eyes locked to her phone, no acknowledgment or apology to the people waiting outside in the cold. Eventually did get in to pick up prescription, still no apology. It doesn't take much to open a critical service on time or at worst just show common courtesy to customers.
October 2020 by Richard Wells
We use this pharmacy regularly. Staff have always been very attentive, professional and courteous, and have kept us waiting no longer than 15 minutes for collection - often quicker - which is very reasonable in our view, considering the throughput of prescriptions. Take a bow, Rowlands team!
October 2020 by Adie Whitehead
Prescription is rarely ready for collection. The staff do what they can & polite but obviously overworked by Rowlands . The head office needs to think about people not the shareholders