gone down hill as a bank as u closed cambrigde stowmarkert bury st edmunds branches
March 2024
Waiting times for customer service have always been too long for me (20 mins+), banking app is old fashioned,.can't pay in cheques or see transactions in real time like some other banks and if you want to pay a bill tomorrow night you can't online. You can't with Mobile banking and you cant with telephone banking due to... read full comment
February 2024
I have tried on and off for most of the day, to contact you by phone, to cancel a planned appointment tomorrow. All I get after 2 minutes, is that there is no one available and try again later.This is now later, much later, and still no one answers. I suppose it will be my fault for not attending an appointment, that I... read full comment