What an attitude. Staff don’t know what they are doing and making things up on the spot. Asked politely if I could pay for a bag and they said no I have to purchase something from store? So basically unwilling to scan a bag which I said I’ll pay for and I bought something earlier in the shop? Customer service is non... read full comment
July 2023
This is the second time I’ve been to this H&M store and found such a friendly customer service advisor. Joe was very nice and helped me with my returns and found the top I wanted! I didn’t find the other young girls to be as attentive as Joe and these 5 stars are in credit to him! :-)