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1“Nationwide is always exceptional helpful and I am delighted to have been a customer for decades. I think that there is a design fault when trying to make a payment to the same payee , but for a different reason, as this reason can't be amended. The St Albans branch were superb, in helping me to resolve this and make a business payment, which would have seemed bizarre otherwise . Many thanks. .”
“Visited this branch for the first time a few weeks ago. I’d taken out an ISA online years ago but, for whatever reason, I had no account details nor means of tracking it. Despite it being nothing to do with the branch directly, Paul (the Branch Manager) was extremely helpful. After checking my ID documents he quickly retrieved the information and provided me with a document enabling me to manage the account online.Fast, efficient and friendly service. A nice building, with a corner aspect, too.”
“What a wonderful service. After dealing with impersonal banks like HSBC it was a dream to open an account here. The assistants were so helpful, the manager was very friendly and they just put you at ease. A six star service!”